This profile has been claimed by the business owner or representative.
Extended Stay America - Nashua - Merrimack
- Hotels
- Merrimack, NH
About this business
Location details
2 Executive Park Dr., Merrimack, NH, 03054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The “breakfast included” was just a grab-and-go bag; the room had no rug, so the floor was cold; the room was spartan
Business response:
Dear Sheila,Thank you for your feedback. We appreciate your insights regarding the breakfast options and the room amenities. We apologize for not meeting your expectations, particularly with the grab-and-go breakfast and the room's lack of warmth and comfort. Your comments will be shared with our team as we strive to enhance our offerings and provide a more inviting atmosphere. We value your input and hope you will consider staying with us again, allowing us the opportunity to improve your experience.Sincerely,Hotel Manageme... read more
Passable It wasn’t as clean as I like front staff was friendly breakfast wasn’t breakfast disappointed in that
Business response:
Dear Jacqueline, Thank you for your feedback. We’re glad to hear that you found our front staff friendly. However, we’re sorry to learn that the cleanliness and breakfast options did not meet your expectations. We are committed to improving our standards and will address these issues with our team to ensure a better experience in the future. We appreciate your input and hope to have the opportunity to welcome you back to Extended Stay America for a more enjoyable stay. Sincerely,Hotel Management
Hôtel pratique et propre mais nous avons fait ce choix entre autre pour le déjeuner inclus. L’hôtel ne devrait même s’afficher comme incluant le déjeuner. C’est un déjeuner de type grab and go. Nous sommes descendus à 8h, il n’y avait plus de muffin et de café. Nous avons dû aller déjeuner au restaurant
Business response:
Dear Marie-Claude, Thank you for your comments. We’re glad to hear you found the accommodations clean and practical. The grab-and-go option is designed to provide a quick start to the day, but we understand it may not meet everyone’s needs. Your feedback about availability is noted, and we’ll make sure to review it to enhance the guest experience in the future.Sincerely,Hotel Management
First room was not cleaned properly. Phone didn’t work in the room. Staff were very helpful and moved us quickly to another room. Hotel was noisy through the night. Close to shopping and easy to get to. Not a lot of options for grab and go breakfast but better than nothing. Expedia check in was confusing to the front desk.
Business response:
Dear Tanya, Thank you for sharing your experience. We’re pleased to hear that the staff promptly assisted with relocating you to another room. We understand that noise and limited breakfast options impacted your stay. Your feedback is valuable, and we will review the details to enhance our services. We hope to provide a better experience in the future.Sincerely,Hotel Management
Good place
Frequently asked questions about Extended Stay America - Nashua - Merrimack
How is Extended Stay America - Nashua - Merrimack rated?
Extended Stay America - Nashua - Merrimack has a 3.5 star rating with 1,325 reviews.
When is Extended Stay America - Nashua - Merrimack open?
Extended Stay America - Nashua - Merrimack is open now. It will close tomorrow at 12:00 a.m.