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Extended Stay America - Nashua - Merrimack
- Hotels
- Merrimack, NH
About this business
Location details
2 Executive Park Dr., Merrimack, NH, 03054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was no bedding in our room had to call down and get some brought up. And the internet would go down randomly for hours at a time the longest being 10hrs so we had to purchased hotspot to have internet in our room.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We’re glad you reached out during your stay, and we appreciate your patience as we worked to assist you. That said, we regret falling short of your expectations in these areas. Your feedback has been shared with our team, and we’re committed to enhancing guest satisfaction. We hope you’ll consider staying with us again for a smoother and more comfortable visit in the future. Sincerely, Hotel Management
Shower was not hot at all! Could have some maitance to make rooms appear cleaner but bed was comfortable
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We regret the discomfort caused during your stay. Your observations regarding the shower and general upkeep have been taken seriously, and our team is working to improve in these areas. We are pleased the bed offered comfort, and appreciate your note on the overall room presentation. Feedback like yours is essential as we strive to enhance our guests’ experience. We hope to welcome you again and offer a stay that better reflects our commitment to guest satisfaction. Si... read more
The hotel was not what I expected. My room was clean and so was my bathroom. However the breakfast was muffins and coffee. No fruit or yogurt that is usually offered with Grab and Go. The hallways smelled and there were so many patrons with dogs.
Business response:
Dear Odila, We are happy to hear that your room and bathroom met your standards—cleanliness is important to us. We are sorry to hear that some aspects of your stay didn’t match what you were hoping for. Your feedback is truly appreciated and helps us improve the guest experience at Extended Stay America. We hope to welcome you back for a more enjoyable visit in the future. Sincerely, Hotel Management
Great Service from Sandy Sandy was a great help for me. She went out of her way in showing Great Hospitality to me in making my vacation more enjoyable. I would come back to this place.
Necesitaba descansar y estar tranquila. Aquí lo conseguí. Me encantó el lugar
Business response:
Dear Guest, Thank you for staying at Extended Stay America; it was a pleasure to have you! We’re delighted that you were able to relax and enjoy your time with us. It’s gratifying to know that our property provided the peaceful environment you sought. We appreciate your kind words and look forward to welcoming you back for another restful stay in the future.Sincerely,Hotel Management
The girl at the counter was super friendly and she helped me find food I'm from out of town
No hangers and no daily cleaning
Business response:
Dear Guest, Thank you for sharing your experience. It truly helps us identify areas where we can do better. We’re glad you chose Extended Stay America and appreciate you taking the time to provide your thoughts. As an extended stay property, weekly housekeeping is standard, but our team is always available at the front desk to assist with any additional needs. We hope to provide you with a smoother experience next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashua - Merrimack
How is Extended Stay America - Nashua - Merrimack rated?
Extended Stay America - Nashua - Merrimack has a 3.5 star rating with 1,378 reviews.
When is Extended Stay America - Nashua - Merrimack open?
Extended Stay America - Nashua - Merrimack is open now. It will close tomorrow at 12:00 a.m.