This profile has been claimed by the business owner or representative.
Extended Stay America - Nashua - Merrimack
- Hotels
- Merrimack, NH
About this business
Location details
2 Executive Park Dr., Merrimack, NH, 03054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Passable It wasn’t as clean as I like front staff was friendly breakfast wasn’t breakfast disappointed in that
Business response:
Dear Jacqueline, Thank you for your feedback. We’re glad to hear that you found our front staff friendly. However, we’re sorry to learn that the cleanliness and breakfast options did not meet your expectations. We are committed to improving our standards and will address these issues with our team to ensure a better experience in the future. We appreciate your input and hope to have the opportunity to welcome you back to Extended Stay America for a more enjoyable stay. Sincerely,Hotel Management
Hôtel pratique et propre mais nous avons fait ce choix entre autre pour le déjeuner inclus. L’hôtel ne devrait même s’afficher comme incluant le déjeuner. C’est un déjeuner de type grab and go. Nous sommes descendus à 8h, il n’y avait plus de muffin et de café. Nous avons dû aller déjeuner au restaurant
Business response:
Dear Marie-Claude, Thank you for your comments. We’re glad to hear you found the accommodations clean and practical. The grab-and-go option is designed to provide a quick start to the day, but we understand it may not meet everyone’s needs. Your feedback about availability is noted, and we’ll make sure to review it to enhance the guest experience in the future.Sincerely,Hotel Management
First room was not cleaned properly. Phone didn’t work in the room. Staff were very helpful and moved us quickly to another room. Hotel was noisy through the night. Close to shopping and easy to get to. Not a lot of options for grab and go breakfast but better than nothing. Expedia check in was confusing to the front desk.
Business response:
Dear Tanya, Thank you for sharing your experience. We’re pleased to hear that the staff promptly assisted with relocating you to another room. We understand that noise and limited breakfast options impacted your stay. Your feedback is valuable, and we will review the details to enhance our services. We hope to provide a better experience in the future.Sincerely,Hotel Management
Good place
Great staff made this stay tolerable. Guys hanging in parking lot drinking beer and smoking pot were off putting. Chair in room had fake leather peeling off— no way could it have even been wiped down effectively. No hair dryer. No coffee fixings in room that I could find. Perhaps it could be requested, but at that point, I was ready to get out of there. There are other places that would be nicer for the price.
Business response:
Dear Jill, Thank you for sharing your thoughts. We’re pleased to hear the staff made a positive impact on your stay. We regret that other aspects of your visit did not meet your expectations. Your feedback regarding the room amenities and the environment is appreciated and will be used to improve our services. We hope your future travels are more enjoyable.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Nashua - Merrimack
How is Extended Stay America - Nashua - Merrimack rated?
Extended Stay America - Nashua - Merrimack has a 3.5 star rating with 1,378 reviews.
When is Extended Stay America - Nashua - Merrimack open?
Extended Stay America - Nashua - Merrimack is open now. It will close tomorrow at 12:00 a.m.