This profile has been claimed by the business owner or representative.
Extended Stay America - Nashua - Merrimack
- Hotels
- Merrimack, NH
About this business
Location details
2 Executive Park Dr., Merrimack, NH, 03054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pl
Business response:
Dear David, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Hotel Management
Rooms need to be updated. Furniture is very worn
Business response:
Dear Howard, Thank you for your feedback. We apologize that the condition of the furniture did not meet your expectations. We understand how important comfort and a well-maintained environment are to our guests. Please know that we are actively working on improvements to enhance the guest experience. We appreciate your input, as it helps us identify areas for enhancement, and we hope to welcome you back for a better stay in the future.Sincerely,Hotel Management
Staff were amazing!
Overall, the place was fine. Plenty of parking. Our room was disappointing for two major reasons. One, there was a very strange smell in our room. We couldn’t quite put our finger on what it was. Two, there was a huge spider web in the middle of the room which made me wonder when the room was last cleaned/checked. The area itself was good for walking dogs.
Business response:
Dear Jocelyn,Thank you for sharing your experience with us. We are glad you appreciated the convenient parking and dog-friendly surroundings, but we apologize for the issues you encountered in your room. The unusual odor and spider web you described does not reflect our usual standards, and we regret any discomfort this caused. Your feedback has been shared with our housekeeping team to ensure our rooms are thoroughly inspected and maintained. We appreciate your comments and hope you’ll allow us to provide you with a fresher... read more
5 star Good service I recommend
Frequently asked questions about Extended Stay America - Nashua - Merrimack
How is Extended Stay America - Nashua - Merrimack rated?
Extended Stay America - Nashua - Merrimack has a 3.5 star rating with 1,325 reviews.
When is Extended Stay America - Nashua - Merrimack open?
Extended Stay America - Nashua - Merrimack is open now. It will close tomorrow at 12:00 a.m.