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Extended Stay America - Nashua - Merrimack
- Hotels
- Merrimack, NH
About this business
Location details
2 Executive Park Dr., Merrimack, NH, 03054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk woman when I checked in was very friendly and helpful. To many dogs big dogs and very noisy on 3 rd floor
Business response:
Dear Barbara,Thank you for sharing your experience. We are delighted to hear that our front desk team provided friendly and helpful service upon your arrival. However, we sincerely regret that noise from pets affected your stay. Guest comfort is very important to us, and we appreciate your feedback as we work to improve our accommodations. We hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely,Hotel Management
Room 229 The room was comfortable and clean, but the water pressure was adequate but not great and I brought food to heat in the room but the microwave didn’t work. It ran, but it didn’t heat anything so I had to spend an extra $30 going out to eat that I wasn’t planning on so that was a bit of a letdown.
Business response:
Dear Richard, We appreciate you taking the time to share about your visit. We are glad you enjoyed the comfort and cleanliness of your room. However, we regret the issue with the microwave and even more so for failing to resolve this promptly. We will address this with our maintenance team to ensure such oversights are not repeated. Additionally, we have noted your insights regarding the water pressure and will work to enhance the guest experience moving forward. Your input helps us improve, and we hope to provide a smoother... read more
Clean, unit is very functional. Would come back again. Pet friendly.
Business response:
Dear Jean,Thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. We are also pleased that you appreciated the pet-friendly features of our hotel. We are glad you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Sincerely,Hotel Management
The rooms are dated and furnished with furniture that should be in a dumpster. After my check in, I was able to walk through cigarette smoke at the outside door to enter the building. The hallway had an odor and once in my room, I was able to hear people in the parking lot and other rooms.
Business response:
Dear Angel, Thank you for sharing your feedback. We regret that your experience did not meet expectations and appreciate you bringing these concerns to our attention. Providing a comfortable and well-maintained environment is important to us, and we apologize for any disruptions you encountered. Your observations have been shared with our team as we strive to enhance the guest experience. We value your input and hope for the opportunity to better serve you in the future.Sincerely,Hotel Management
Heat did not work when I arrived to my room. Took a while to realize the fuse was switched off (why?). Water damage in the shower area, shower head leaked a lot of water. A lot of noise travel from room to room. Various area had not been vacuumed/swept. Poor snow removal. Poor lighting. Bed, bedding and pillows were comfortable. Desk and chair were a plus.
Business response:
Dear Guest, Thank you for sharing your experience. We sincerely regret your challenges, including concerns with the room’s condition, temperature control, and overall upkeep. Guest comfort is our priority; we will address these matters with our team. It is reassuring that the bedding and workspace met your expectations. We value your insights and hope to provide a more seamless stay in the future.Sincerely,Hotel Management
3 star hotel. Fair price. Good service.
Business response:
Dear Joshua, Thank you for staying with us and posting a review. We are glad to read that you enjoyed our outstanding service and that you found us to be a good value. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel and hope you will return for the exceptional experience we are known for providing.Sincerely,Hotel Management
Mauvaise description des chambre ,nous avons louer un studio avec cuisine et divan lit ,mais arrivée dans la chambre pas de divan ,2 lit a la place ,pas de seche cheveux, mur non isolé on entend tous des chambre voisine, douche quasiment pas de pression .cuisine aucune commodités meme pas une machine a cafe .
Business response:
Dear Christian,Thank you for your feedback. We deeply apologize for the discrepancies you encountered regarding the room description and the lack of amenities. We understand how important it is for guests to receive exactly what is expected, and we regret the inconvenience caused by the missing items and the noise from neighboring rooms. Please be assured that we are reviewing your comments to improve our services and guest experience. We appreciate your patience and hope to welcome you back for a more satisfying stay in the... read more
Frequently asked questions about Extended Stay America - Nashua - Merrimack
How is Extended Stay America - Nashua - Merrimack rated?
Extended Stay America - Nashua - Merrimack has a 3.5 star rating with 1,378 reviews.
When is Extended Stay America - Nashua - Merrimack open?
Extended Stay America - Nashua - Merrimack is open now. It will close tomorrow at 12:00 a.m.