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Extended Stay America - Nashua - Merrimack
- Hotels
- Merrimack, NH
About this business
Location details
2 Executive Park Dr., Merrimack, NH, 03054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mauvaise description des chambre ,nous avons louer un studio avec cuisine et divan lit ,mais arrivée dans la chambre pas de divan ,2 lit a la place ,pas de seche cheveux, mur non isolé on entend tous des chambre voisine, douche quasiment pas de pression .cuisine aucune commodités meme pas une machine a cafe .
Business response:
Dear Christian,Thank you for your feedback. We deeply apologize for the discrepancies you encountered regarding the room description and the lack of amenities. We understand how important it is for guests to receive exactly what is expected, and we regret the inconvenience caused by the missing items and the noise from neighboring rooms. Please be assured that we are reviewing your comments to improve our services and guest experience. We appreciate your patience and hope to welcome you back for a more satisfying stay in the... read more
Needed a break Clean, pet friendly, private
It was a nice quiet stay! Front desk attendant was nice and helpful! Only complaints one of the cabinets were broke off and laying on the floor upon arrival. And one of the comforters appeared dirty. I did call the front desk and let them know about the broken cabinet so I would not be charged and she was extremely apologetic. We were only there for a short period so it wasn’t a huge concern.
Business response:
Dear Tessa, Thank you for taking the time to review your stay at Extended Stay America. We are glad to hear you appreciated our comfortable and peaceful accommodations. However, we hope you will accept our apologies for the inconvenience with the room furniture and cleanliness concerns with the bedding. We are happy that our staff were able to make this right for you and offer a satisfactory resolution. We are truly grateful for your patience and understanding. It was a pleasure hosting you, and we hope to do so again in the... read more
Personal time I just needed to get away and think. Me and my cat. Services were good, place was clean, laundry was available, Little studio was great.
Their free breakfast consisted of a pot of coffee and 5 blueberry muffins, we were expecting an actual breakfast with fruit, protein, etc. The room is nice but there wasn’t much to do in the building
Business response:
Dear Tiffany,Thank you for sharing your feedback. We appreciate your comments about the room and understand your expectations regarding breakfast options. We offer a light breakfast to accommodate guests' early departures, and we’ll take your suggestions into consideration for potential improvements. We're glad to hear you found the room to your liking, and we hope you’ll return to explore more of what the area has to offer.Sincerely,Hotel Management
Stayed in many many many hotels. Would not stay here again. The vibe was weird. Strange smells. Didn’t know it was full of pets and folks stomping all over the place. Just an odd vibe.
Business response:
Dear Jeffrey,Thank you for sharing your feedback. It is disappointing to hear that your experience did not meet expectations. Guest comfort and satisfaction are always a top priority, and concerns about the atmosphere, odors, and noise are taken seriously. While the property welcomes pets to accommodate a variety of travelers, every effort is made to maintain a clean, quiet, and welcoming environment for all guests. Your comments regarding the overall vibe and experience are appreciated and will be reviewed carefully to ensu... read more
Frequently asked questions about Extended Stay America - Nashua - Merrimack
How is Extended Stay America - Nashua - Merrimack rated?
Extended Stay America - Nashua - Merrimack has a 3.5 star rating with 1,325 reviews.
When is Extended Stay America - Nashua - Merrimack open?
Extended Stay America - Nashua - Merrimack is open now. It will close tomorrow at 12:00 a.m.