Extended Stay America - Nashville - Airport - Music City's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Nashville - Airport - Music City

4.2
  • Hotels
  • Nashville, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

727 McGavock Pike, Nashville, TN, 37214, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,151 reviews
Select a rating
Tristan's profile image
Tristan 
6 years ago

Business response:

Tristan, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Gregory's profile image
Gregory 
6 years ago

I guess you get what you pay for. The room smelled of stale cigarette smoke. 

Business response:

Gregory, please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management 

Dorothy's profile image
Dorothy 
6 years ago

The staff were great and very helpful when they could be. Breakfast was hardly a breakfast: a few granola bars and cereal to add tepid water to,( a grocery store is nearby). Everything had to be requested, like a coffee maker. The last morning early there were no cups for coffee 

Business response:

Dorothy, thanks for being a guest at our hotel. Although you liked certain aspects of your stay with us, we are sorry you didn’t like our hotel policy and the grab-and-go breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Awbrie does a great job at the front desk. He's cordial and efficient. Everything else was just ok. 

Business response:

Thank you for choosing us. We are glad you liked the courteous service displayed by Awbrie and that you had a pleasant stay with us. Your compliments will be shared with our team for a good job done. It was a pleasure having you with us, and we invite you to stay here again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Rhonda's profile image
Rhonda 
6 years ago

Needs better maid I don't think they cleaned the bath because it was full of very long black hairs all over the walls and tub 

Business response:

Rhonda, thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management 

Allen's profile image
6 years ago

Nice place Clean room, staff friendly especially Aubrey, he was very helpful, bed was comfortable and it was nice to have a heat/cooling system that worked well. Would stay here again. 

Business response:

Allen, thank you for choosing Extended Stay America. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Aubrey was very nice. The first room that was assigned to us had an unpleasant smell outside and the stair well outside needed a disinfectant spray and power wash. He was so kind and found us a different room that was clean and comfortable. Aubrey made sure that this was a great stay. 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. The feedback for the odor is shared with our housekeeping team to do a deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Hotel was nice. Parking outside of door which was convenient for carrying luggage. Uber was about $15 to go downtown. Would stay again. 

Business response:

Thanks for the 4-star review of Extended Stay America. We are delighted to know you had a great stay with us. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Nashville - Airport - Music City

How is Extended Stay America - Nashville - Airport - Music City rated?

Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,151 reviews. 

When is Extended Stay America - Nashville - Airport - Music City open?

Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.