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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Floors were very dirty. Loud guests in the middle of the night.
Business response:
Thank you for your candid evaluation. We regret the noise disturbance you encountered. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We will also share your comments with our housekeeping team regarding the cleanliness issues you experienced and take steps to ensure we are more diligent going forward. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hot... read more
Guess services was amazing and very helpful. However upon arrival to our room, bathroom shower had mold growing under the soap dish. I took some tissue to see if it was just a stain, but it came off. Needless to say,we don't use the shower. There was also mold growing in the grout lines in the shower. Carpet was worn and could use an update.
Business response:
Harold, thank you for taking the time to share your feedback. We are glad to know that you were impressed with our courteous associates and their service. However, we are sorry for the cleanliness issues you encountered in your accommodations. Your feedback is appreciated, and we have shared it with our housekeeping team to make sure this does not repeat. Please give us a second chance as we are confident that you will enjoy your next stay with us. Sincerely, Hotel Management
A little Dusty This room was decent. A little dusty with hair in the shower I had to wipe down. Second level room made it inconvenient to carry luggage from parking lot to my room before and after stay.
Business response:
Thank you for taking the time to share your feedback. Although you liked your suite overall, please accept our apologies for the issues you experienced with it. We have shared your concern regarding the cleanliness of your bathroom with our housekeeping team to take appropriate actions. We hope to have another opportunity to welcome you back the next time you are in this area. Sincerely, Hotel Management
The facility needs a lot of TLC. The pictures were not accurate at the facility we stayed at. Also, there were a lot of cobwebs and dust on the refrigerator that you could see while standing it. Bed was very uncomfortable.
Business response:
Beth, thank you for choosing to stay at our hotel and sharing your review. Please accept our apologies for the cleanliness issues you encountered during your visit with us. We take such concerns seriously, and we will address them with appropriate individuals as we strive to enhance our guest experience. We regret not meeting all of your expectations. We are grateful for your patience, and we hope you will give us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,151 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.