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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location and friendly staff.
Business response:
Dear Bradley, Thank you for sharing your generous comments, particularly about our location. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work. Thank you once more for your kind review. We look forward to your next visit.Sincerely,Hotel Management
wasn’t the cleanest nor as updated as the pictures on the website. felt very unsafe.
Business response:
Dear Guest, Please accept our apologies for anything other than a completely satisfying stay. We agree that some areas in our hotel are beginning to show their age, and we will share your concerns about updating our hotel with our leaders and use them for future improvements. Moreover, we also apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to ensure this does not happen again. We hope you continue to select us as your hotel of cho... read more
Property is a bit dilapidated.
Business response:
Dear Aditya, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. However, we are sorry for the inconvenience caused by the condition of the hotel. Your feedback is shared with the concerned individuals. We hope to have the pleasure of doing so again on your next visit to the city.Sincerely,Hotel Management
There was a major problem checking in. I was told I can check in over the phone and arrive after 11pm and get the key so that’s what I did. Upon arriving closer to midnight the staff on duty told me nothing was left for me and I didn’t have a room in the system. So I was basically homeless! I asked to charge my phone because it was literally dead and while I was searching for nearby hotels to check into, the man found the key for me that the previous employee left. I was just happy to have the room. However, The room smelled... read more
Business response:
Dear Tabatha, thank you for being our guest. We apologize for the issues you experienced upon arrival. Your total satisfaction is always our top priority, and we should have shown this to you. Your comments are valuable, and we will use your feedback as a training tool to enhance our service level. Once again, we appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,193 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.