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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No shuttle Clean and nice, but everything is really worn down. No shuttle to the airport even though they say they’re an airport hotel.
Business response:
Dear Brendon, We're glad you found Extended Stay America clean and pleasant. Your feedback regarding our property's condition is noted, and we'll work on enhancements. While we don't offer a shuttle, we're conveniently located near the airport. We appreciate your stay and hope to welcome you back soon!Sincerely,Hotel Management
This is a good location! The beds were awful though.
Business response:
Dear Chelsea, Thank you for choosing us and sharing detailed feedback about your recent stay. We're glad you found our location convenient. However, we're sorry the beds did not meet your expectations. Your comfort is important to us, and we appreciate your feedback. We'll address this issue to ensure a more comfortable stay for our guests in the future. We hope to welcome you back for a better experience.Sincerely,Hotel Management
Not great, but okay. No airport shuttle, no crib. Room was good size but refrigerator did not work.
Business response:
Dear Julie, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved on a priority basis. Considering our spacious room, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Everything!
We had an eldeely parent that was unable to climb the stairs so we had to check out 2 days early. That was not the only reason though. We had to clean our room when we arrived as well. It had not been wiped down propely on surface areas, doors or tub. They were still dirty. Front staff was excellent!
Business response:
Dear Amy, Thank you for reviewing your recent stay with us. While we're pleased that you loved the hospitable service our front desk team provided, we apologize for the inconvenience you experienced during your stay, particularly regarding the cleanliness of your room and the situation with the stairs for your elderly parent. We are sorry that these issues compromised your plans with us and that you had to leave sooner than anticipated. We will follow up on your concerns to ensure we are well-poised to serve you better durin... read more
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,151 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.