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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not great, but okay. No airport shuttle, no crib. Room was good size but refrigerator did not work.
Business response:
Dear Julie, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved on a priority basis. Considering our spacious room, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Everything!
We had an eldeely parent that was unable to climb the stairs so we had to check out 2 days early. That was not the only reason though. We had to clean our room when we arrived as well. It had not been wiped down propely on surface areas, doors or tub. They were still dirty. Front staff was excellent!
Business response:
Dear Amy, Thank you for reviewing your recent stay with us. While we're pleased that you loved the hospitable service our front desk team provided, we apologize for the inconvenience you experienced during your stay, particularly regarding the cleanliness of your room and the situation with the stairs for your elderly parent. We are sorry that these issues compromised your plans with us and that you had to leave sooner than anticipated. We will follow up on your concerns to ensure we are well-poised to serve you better durin... read more
Good property. Good value.
Business response:
Dear Guest, Thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with our exceptionally well-maintained property. Also, thank you for mentioning what a great value we offer our guests. We strive to provide an exceptional stay to every guest every day. We hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management
This property seems to be in desperate need of updates. It was clean but the furniture and walls need paint and a refresh.
Business response:
Dear Alina, Thank you for staying with us. We are glad that you liked most aspects of our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincerely,Hotel Management
Great location and friendly staff.
Business response:
Dear Bradley, Thank you for sharing your generous comments, particularly about our location. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work. Thank you once more for your kind review. We look forward to your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,178 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.