This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very friendly staff.
Business response:
Dear Guest, Thank you for sharing feedback regarding your stay at Extended Stay America. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. Thank you for including us in your travel plans. We invite you to stay with us again the next time you visit the city.Sincerely,Hotel Management
This was a quick overnight. The room was clean and served its purpose.
Great place and definitely a good price. I will be back.
Business response:
Dear Guest, We’re glad you enjoyed your time with us and felt the value was right. Knowing your plan to return is the best compliment we could ask for. Thank you for choosing Extended Stay America. We look forward to welcoming you back soon for another comfortable and affordable visit.Sincerely,Hotel Management
TV remote MIA Not totally a bad experience, however attention to details would've went a long way when preparing a room for guests. Got in my first room and bathroom light wasn't working at all. My question is how do you miss that?! Then as I look for the remote to turn on the TV I realize it's nowhere in the room. I go to call the front desk and the phone doesn't work either. I use my cell to call the front desk to ask for a remote and no answer. So I call the 1-800 number and finally get someone to contact the property. Af... read more
No hot breakfast
Business response:
Dear Guest, Thank you for sharing your feedback. We understand that a hot breakfast would have been preferred, and we regret that our grab-and-go breakfast did not meet your expectations. We aim to provide a convenient and satisfying start to your day with our current offerings, and your input is essential as we continually review and enhance our services. We appreciate your understanding and hope to have the opportunity to serve you again for a more enjoyable experience.Sincerely,Hotel Management
Franklin TN The room was nice, no frills. Exactly what I needed for one night!
Business response:
Thank you, William! It’s great to hear your stay at Extended Stay America met your needs perfectly. We’re glad the room provided just what you were looking for, and we hope to welcome you again whenever your travels bring you back to Franklin.Sincerely,Hotel Management
It was great
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,056 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open on Monday at 9:00 a.m.