This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nothing special about it kind of ghetto.
Business response:
Dear Katie, Thank you for sharing your thoughts. We regret that your experience did not meet your expectations. We strive to provide a comfortable and pleasant environment for all of our guests, and we appreciate your feedback to help us improve. Should you choose to stay with us again, we hope to provide you with a more positive experience.Sincerely,Hotel Management
Conveniently located and attentive staff.
Business response:
Dear Dominique, Thank you for your feedback! We're pleased to hear that you found our location convenient and appreciated the attentiveness of our staff. We strive to provide the best service and look forward to welcoming you back to Extended Stay America for another enjoyable stay.Sincerely,Hotel Management
simply convenient
Excellent customer service
Business response:
Dear Misty, Thank you for your kind words! We are thrilled to hear about your excellent experience with the customer service at Extended Stay America. Providing outstanding hospitality is our top priority, and your feedback means so much to us. We look forward to welcoming you back for another exceptional stay!Sincerely,Hotel Management
The staff are amazing and the room is super comfortable!
Business response:
Thank you, Kathryn, for your wonderful feedback! We are delighted to hear you enjoyed your stay at Extended Stay America and that our team and accommodations exceeded your expectations. Your kind words inspire us to continue providing exceptional service and comfort. We hope to welcome you back soon for another fantastic stay!Sincerely,Hotel Management
I was happy with the room, although a guy outside was talking on his phone near my room late at night. Comfortable room, very clean. Although only rated as a 2 star, I was glad I stayed here.
Business response:
Thank you, Kimberly, for your kind review! We are delighted you enjoyed your clean and comfortable room at Extended Stay America. We regret the late-night disturbance and appreciate your understanding. We look forward to welcoming you back for an even better experience!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.