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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff was fine. The accommodations were fair. The beds were terribly hard and the sheets rough. Coffee needs improvement.
Business response:
Dear Guest, We appreciate your feedback and value you taking the time to share your thoughts. While we are glad you found our team pleasant and the accommodations acceptable, we understand some parts of your stay did not provide the comfort you expected. Your input regarding the bedding and coffee will be shared so we can make adjustments that enhance our guests’ experience. We look forward to welcoming you back for a more comfortable visit. Sincerely, Hotel Management
Nice location, clean room, quiet.
Check in was fast and easy. Room was clean and hotel is conveniently located.
Business response:
Dear Rachel, Thank you for your kind review! We’re delighted to hear that your check-in experience was smooth and that your room met expectations. It is nice to know that our location worked well for your needs. Extended Stay America looks forward to welcoming you back soon! Sincerely, Hotel Management
Quiet, Convenient, Comfortable bed, Clean. Nice staff member that checked me in. Small breakfast to go bar but enough for me.
Cheiro horrível do quarto Cheiro horrível de mofo com comida velha que estava impregnado .
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 3.1 star rating with 1,901 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.