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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Front desk gal was great
Business response:
Dear Guest, We are pleased to hear that you had a positive experience with us. Our team is dedicated to providing attentive service, and we truly appreciate your recognition of our efforts. Thank you for contributing to our team’s ability to deliver exceptional service. We look forward to the opportunity to welcome you back to Extended Stay America in the near future Sincerely, Hotel Management
The staff was fine. The accommodations were fair. The beds were terribly hard and the sheets rough. Coffee needs improvement.
Business response:
Dear Guest, We appreciate your feedback and value you taking the time to share your thoughts. While we are glad you found our team pleasant and the accommodations acceptable, we understand some parts of your stay did not provide the comfort you expected. Your input regarding the bedding and coffee will be shared so we can make adjustments that enhance our guests’ experience. We look forward to welcoming you back for a more comfortable visit. Sincerely, Hotel Management
Nice location, clean room, quiet.
Check in was fast and easy. Room was clean and hotel is conveniently located.
Business response:
Dear Rachel, Thank you for your kind review! We’re delighted to hear that your check-in experience was smooth and that your room met expectations. It is nice to know that our location worked well for your needs. Extended Stay America looks forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 3.1 star rating with 1,912 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open at 9:00 a.m.