This profile has been claimed by the business owner or representative.
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommend Staying Here The room was great! Definitely worth the $118 for the night we stayed there. The guy at the desk was super friendly. It was quiet and I felt safe in this area. They allowed us to check out a little later which was extremely helpful. Overall, it was a good experience and I recommend staying here.
The room itself was awesome. We loved the counter with 2 stools in which to sit, eat, do puzzles. The chair in the room was also so comfortable! I will look for Extended Stay America on all my future travels. Mara G. Berry
Business response:
Dear Mara, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that we made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
Our room wasn’t very clean - we found a sock from the previous guest under the bed. They also charged us an expensive nightly pet fee that wasn’t advertised when we booked the room. Also, no breakfast. And quite expensive for the location and quality.
Business response:
Dear Alicia, Thank you for choosing our hotel and for sharing your experience. We are sorry we did not meet your expectations, and we apologize for any inconvenience you may have experienced while here with us. We hope you will give us another opportunity, as we would like you to experience our hotel as you should have on this visit.Sincerely,Hotel Management
Fair price for what we got The sofa back was filthy and in need of recover/replacement. The baths and floor were very clean. Very quiet too.
One thing wrong ... the toilet seat was loose, only one bolt holding it on
Extended Stay America - Nashville - Franklin - Cool Springs has a 3.1 star rating with 1,913 reviews.
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open tomorrow at 9:00 a.m.