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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our room wasn’t very clean - we found a sock from the previous guest under the bed. They also charged us an expensive nightly pet fee that wasn’t advertised when we booked the room. Also, no breakfast. And quite expensive for the location and quality.
Business response:
Dear Alicia, Thank you for choosing our hotel and for sharing your experience. We are sorry we did not meet your expectations, and we apologize for any inconvenience you may have experienced while here with us. We hope you will give us another opportunity, as we would like you to experience our hotel as you should have on this visit.Sincerely,Hotel Management
Fair price for what we got The sofa back was filthy and in need of recover/replacement. The baths and floor were very clean. Very quiet too.
One thing wrong ... the toilet seat was loose, only one bolt holding it on
Clean, reasonable priced stay This is a decent place to stay. It was clean and the staff were friendly.
Business response:
Dear Anthony, please accept our gratitude for taking the time to post such wonderful feedback about your stay at Extended Stay America. It is nice to read that our hotel and friendly staff worked well for you and made your time with us even more memorable. We hope you are already planning another visit our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 3.1 star rating with 1,960 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open tomorrow at 9:00 a.m.