This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Perfect hotel voor als je onderweg bent. Winkels en benzinepompen om de hoek. Inclusief keuken en koelkast, kitchenette. Op 20-30 minuten van het centrum van Nashville.
Business response:
Thank you for sharing your positive feedback about Extended Stay America - Nashville - Franklin - Cool Springs. We are glad to know our convenient location and the in-room amenities helped make your stay a memorable one. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Business response:
Jed, thank you for being our guest at Extended Stay America - Nashville - Franklin - Cool Springs. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. Thanks again for the 5-star rating and we hope to see your again soon. Sincerely, General Manager
Business response:
Jeff, thank you for reviewing your stay at Extended Stay America - Nashville - Franklin - Cool Springs. We appreciate your feedback and are delighted that your stay with us was a great one. We look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thanks for the awesome feedback. Our top priority is for you to have an enjoyable and comfortable stay and from your five-star rating, it appears that we delivered on both counts. It was a pleasure having you at Extended Stay America - Nashville - Franklin - Cool Springs, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Rosa, thank you for selecting Extended Stay America - Nashville - Franklin - Cool Springs. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Taylor, thank you for being our guest at Extended Stay America - Nashville - Franklin - Cool Springs. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating, and please come back and see us again soon. Sincerely, General Manager
Will go back and stay again! The hotel was very nice and CLEAN.
Business response:
Thank you for being our guest at Extended Stay America - Nashville - Franklin - Cool Springs. We are delighted to know you enjoyed your time with us and that you were impressed with the comfort of your room. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager
Business response:
Philip, thank you for taking the time to share your rating. We are glad you had a pleasant stay overall, but apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Prob wouldn't stay here again Stale smoke smell. Air conditioners wouldn't run right - got hot sleeping. Dirty linen left on sofa bed. No clean linen in room for bed. Had to call for it. Was told she didn't have any blankets
Business response:
Thank you for your feedback. We understand our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable suites at an affordable price so guests will want to come back again. The cleanliness and room condition you described is unacceptable and not at all representative of our quality standards. I am meeting with my staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. We invite you to come back and validate the changes ... read more
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,066 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open at 9:00 a.m.