This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was okit It was an ok stay was mostly out. It was nice an quite ever night. No apparent problems.
Business response:
I appreciate you bringing your experience to our attention. In response to your feedback, I am actively working with staff to improve our guest experience. I am grateful for the feedback you provided so we are able to continually improve our hotel.
Room was not very clean. Used wash cloth hanging up in the shower.
Very frugal hotel The location wasn't far from the event we needed to attend. The hotel was extremely frugal. we were told no housekeeping because we were only there 2 nights. We had 4 towels for 3 people, no wash cloths, hair dryer, nothing for the kitchenette, no coffee maker, disposable cups. There weren't even hangers in the closet. If we wanted to exchange towels we could bring them to the front desk. Breakfast was prepackaged muffins. Not at all what we expected. It was clean enough and quiet, but probably wouldn't sta... read more
Business response:
I appreciate you bringing your experience to our attention. In response to your feedback, I am actively working with staff to improve our guest experience. I am grateful for the feedback you provided so we are able to continually improve our hotel.
Average overall Typical of a Hotel that allows long term guests. Terrible breakfast,no Ice vending anywhere on the property. Seemed to be understaffed.Needs a good scrubbing.Front desk personnel very good.
Cool Springs Convenience We were attending a horse show and the location was perfect as was the convenience of a full kitchen. They are also dog friendly and had a great outdoor grilling area.
Business response:
I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that our amenities were convenient for your needs and that you enjoyed our fully equipped kitchens! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Extended stay Franklin TN I stayed at this Hotel because my coworkers were staying there. The bed was lumpy, the tub drain leaked, there were bugs that came in under the large gap under the door (ground floor room) The staff when there were polite and helpful, but they were seldom there and the manager had his number on the front desk counter. The Shower was good, and the towels were very nice. Limited TV channels. If you don't want to be bothered at all during your stay this is the place. I changed Hotels after 2 weeks.
great place to stay very safe relaxing place
Business response:
Thank you so much for sharing your experience with us. I'm glad to hear you found our hotel relaxing. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Huge suite HUge suite with 2 full baths at a great price. Staff was friendly and room was clean. Not much of a breakfast.
Business response:
I appreciate you bringing your experience to our attention. In response to your feedback, I am actively working with staff to improve our guest experience. I am grateful for the feedback you provided so we are able to continually improve our hotel.
A Comfortable hotel for the price! I was a little worried by seeing the previous reviews but was decently surprised. We were coming into the hotel early morning and so we had a late check in; however the night attendant greeted us and completed our check in about a minute. We where surprised to see the room clean and seemed like it might have been renovated. The property seemed safe and quiet. I'm not sure if the other reviews are from people who stay for long periods of time but we had no issues. It's not the Hilton but we ... read more
Business response:
Thank you for sharing your experience with us. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,066 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is open now. It will close at 6:00 p.m.