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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Road Trip Needs some TCL. Heavy mold all around the bathtub. Lack of cleaning by their staff. Trashcan out near the door and parking lot was overflowing. Average place but great area.
Business response:
David, thank you for sharing a feedback about your stay. I know that a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and I am concerned that this did not occur. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, General Manager
Business response:
Thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Perfect hotel voor als je onderweg bent. Winkels en benzinepompen om de hoek. Inclusief keuken en koelkast, kitchenette. Op 20-30 minuten van het centrum van Nashville.
Business response:
Thank you for sharing your positive feedback about Extended Stay America - Nashville - Franklin - Cool Springs. We are glad to know our convenient location and the in-room amenities helped make your stay a memorable one. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Business response:
Jed, thank you for being our guest at Extended Stay America - Nashville - Franklin - Cool Springs. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. Thanks again for the 5-star rating and we hope to see your again soon. Sincerely, General Manager
Business response:
Jeff, thank you for reviewing your stay at Extended Stay America - Nashville - Franklin - Cool Springs. We appreciate your feedback and are delighted that your stay with us was a great one. We look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thanks for the awesome feedback. Our top priority is for you to have an enjoyable and comfortable stay and from your five-star rating, it appears that we delivered on both counts. It was a pleasure having you at Extended Stay America - Nashville - Franklin - Cool Springs, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Rosa, thank you for selecting Extended Stay America - Nashville - Franklin - Cool Springs. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Taylor, thank you for being our guest at Extended Stay America - Nashville - Franklin - Cool Springs. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating, and please come back and see us again soon. Sincerely, General Manager
Will go back and stay again! The hotel was very nice and CLEAN.
Business response:
Thank you for being our guest at Extended Stay America - Nashville - Franklin - Cool Springs. We are delighted to know you enjoyed your time with us and that you were impressed with the comfort of your room. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,009 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open at 9:00 a.m.