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Extended Stay America - Nashville - Franklin - Cool Springs

4.1
  • Hotels
  • Franklin, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

680 Bakers Bridge Ave., Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,009 reviews
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Anonymous's profile image
Anonymous 
8 years ago

Huge suite HUge suite with 2 full baths at a great price. Staff was friendly and room was clean. Not much of a breakfast. 

Business response:

I appreciate you bringing your experience to our attention. In response to your feedback, I am actively working with staff to improve our guest experience. I am grateful for the feedback you provided so we are able to continually improve our hotel. 

Carroll's profile image
Carroll 
8 years ago

A Comfortable hotel for the price! I was a little worried by seeing the previous reviews but was decently surprised. We were coming into the hotel early morning and so we had a late check in; however the night attendant greeted us and completed our check in about a minute. We where surprised to see the room clean and seemed like it might have been renovated. The property seemed safe and quiet. I'm not sure if the other reviews are from people who stay for long periods of time but we had no issues. It's not the Hilton but we ... read more

Business response:

Thank you for sharing your experience with us. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Don's profile image
8 years ago
Duke's profile image
9 years ago

Good stuff Great price for a great room outside Nashville for New Year's Eve. Clean roomy comfy fridge sink modern private area. Great staff. 

Business response:

I appreciate you bringing your experience to our attention. In response to your feedback, I am actively working with staff to improve our guest experience. I am grateful for the feedback you provided so we are able to continually improve our hotel. 

David K.'s profile image
David K. 
9 years ago

Good Stay - No issues Good Stay - No issues Went for wedding. Other hotels in the areas cost 3 times as much. Enjoyed stay. 

Anonymous's profile image
Anonymous 
9 years ago
William's profile image
William 
9 years ago

Bad service Key would not open door to room. They could not fix so i had to be back for front desk to let me in room before they closed at 11 pm.I had to stay in room because they said they had no other room to put me in and i would have to try and stay somewhere else. This was not a good experience. 

kathy's profile image
9 years ago

overall good clean room, comfortable bed. liked having 1 bedroom suite with kitchenette 

Business response:

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our comfortable rooms and fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

David's profile image
9 years ago

Awesome Awesome stay and awesome staff. 

Business response:

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with excellent customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs

How is Extended Stay America - Nashville - Franklin - Cool Springs rated?

Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,009 reviews. 

When is Extended Stay America - Nashville - Franklin - Cool Springs open?

Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open at 9:00 a.m.