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Extended Stay America - Nashville - Franklin - Cool Springs
- Hotels
- Franklin, TN
About this business
Location details
680 Bakers Bridge Ave., Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Marie, our thanks for the feedback of your visit at Extended Stay America - Nashville - Franklin - Cool Springs. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager
The stay was good
Business response:
Rajasekar, thank you for selecting Extended Stay America - Nashville - Franklin - Cool Springs for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. We look forward to seeing you again in the future. Sincerely, General Manager
Business response:
We appreciate you being our guest. We want all of our guests to enjoy their trip, so we apologize if any inconveniences were experienced. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Road Trip Needs some TCL. Heavy mold all around the bathtub. Lack of cleaning by their staff. Trashcan out near the door and parking lot was overflowing. Average place but great area.
Business response:
David, thank you for sharing a feedback about your stay. I know that a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and I am concerned that this did not occur. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, General Manager
Business response:
Thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Perfect hotel voor als je onderweg bent. Winkels en benzinepompen om de hoek. Inclusief keuken en koelkast, kitchenette. Op 20-30 minuten van het centrum van Nashville.
Business response:
Thank you for sharing your positive feedback about Extended Stay America - Nashville - Franklin - Cool Springs. We are glad to know our convenient location and the in-room amenities helped make your stay a memorable one. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Business response:
Jed, thank you for being our guest at Extended Stay America - Nashville - Franklin - Cool Springs. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. Thanks again for the 5-star rating and we hope to see your again soon. Sincerely, General Manager
Business response:
Jeff, thank you for reviewing your stay at Extended Stay America - Nashville - Franklin - Cool Springs. We appreciate your feedback and are delighted that your stay with us was a great one. We look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thanks for the awesome feedback. Our top priority is for you to have an enjoyable and comfortable stay and from your five-star rating, it appears that we delivered on both counts. It was a pleasure having you at Extended Stay America - Nashville - Franklin - Cool Springs, and we hope you will come and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs
How is Extended Stay America - Nashville - Franklin - Cool Springs rated?
Extended Stay America - Nashville - Franklin - Cool Springs has a 3.1 star rating with 1,909 reviews.
When is Extended Stay America - Nashville - Franklin - Cool Springs open?
Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open tomorrow at 9:00 a.m.