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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice and clean.
I had roaches in my room rooms need to be more clean and front desk was horrible for check in
Business response:
Dear Guest, Thank you for taking the time to share your concerns. On behalf of our entire team, please accept our apologies for providing you with anything less than a pleasant experience. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope to have another opportunity to show you the outstanding visit you deserve on your next vi... read more
Everything was wonderful. The staff greeted me and was very helpful. I had all the amenities I needed. Everything was very clean.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for sharing your thoughts with us. We appreciate knowing the team provided a warm welcome and that the amenities and cleanliness met your needs. Creating a comfortable and well-prepared environment is always our goal, and comments like this mean a lot to us. We look forward to welcoming you back again and providing another enjoyable stay. Sincerely, Hotel Management
I ain’t stay there again sheathing looked old and they had men hanging out outside the building. I cle back to the building my key didn’t work so I was stuck outside waiting for someone to down open the door it took 15 mins before they came I really didn’t feel safe
Business response:
Dear Guest, Thank you for taking the time to share feedback. We are sorry to learn about your experience and understand how unsettling that situation felt, especially when access issues caused a delay. Please know that we work closely with local authorities and property security to help maintain a safe environment for our guests. Your comments have been shared with our team to reinforce our commitment to the high standards we strive to uphold. We appreciate your insights, as they are invaluable in helping us improve and ensu... read more
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 3.2 star rating with 1,563 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.