Extended Stay America - New Orleans - Airport

Business response:

Dear Rochenda,Thank you for taking the time to share your experience. We apologize for the issues you encountered with the sink and the condition of the wall in the kitchen area. Our team is committed to maintaining a comfortable environment, and your comments highlight areas where we can improve. Please know that we are addressing these maintenance concerns to enhance the quality of our accommodations. We hope you will consider staying with us again, as we would love the chance to provide a more pleasant experience on your ... read more

Business response:

Dear Rockelle, Thank you for your wonderful feedback! We're thrilled to hear that you found our staff helpful and nice. Our team works hard to ensure a welcoming and supportive environment for all our guests. Your kind words motivate us to continue providing excellent service. We appreciate your support and look forward to welcoming you back to Extended Stay America for another enjoyable stay soon!Sincerely,Hotel Management