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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was convenient towels were dirty and there was hair in bathroom. The back door wasn’t locked and marijuana was being smoked in back entry
Really great staff There’s two right next to each other, however we went to the wrong one first. You had to leave the parking area back into traffic to get to the other one, there no drive over. Once we gotten to the right one check in the other one called over i had left my favorite water bottle. She didn’t have to do it, but the lady walked it over! I did need it I thought that was special! The stay was really nice the staff was GREAT! I had booked two rooms but it was only showing one, then another lady asked did i placed... read more
Business response:
Dear jacqueline, Thank you for taking the time to review your stay at Extended Stay America and for the generous words about our staff. However, we hope you will accept our apologies for the inconvenience with the nonworking elevator and the room issue. We are happy that our team was able to make this right for you, and we are truly grateful for your patience. We look forward to welcoming you back the next time you are in the area! Sincerely,Hotel Management
The room had a very musty smell. They do not clean the rooms very good. Tons of trash was stuffed under the bed like food wrappers, drink bottles. The bathroom was the nicest area of it all. I will say nice showers, good water pressure and drainage unlike other hotels in the area
Business response:
Dear Ashley, Thank you for your feedback. We are pleased you enjoyed your guest room's bathroom condition, especially the shower and water pressure. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
The front desk and staff were friendly and professional. They were awesome! The room we stayed in on the other hand had numerous small issues, AC was falling apart, missing lightbulbs, dirty (hair) in the bathtub. We were tired so instead of asking for another room we just cleaned up and settled in...
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 929 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.