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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, safe, quiet. Professional courteous staff.
Great experience lady at front desk was so helpful real nice rooms were clean & comply
Business response:
Dear Kristin, Thank you for this outstanding review and for selecting Extended Stay America for your time in New Orleans. It is always wonderful to know how much our guests enjoy our efforts, and we appreciate your compliment regarding the hospitable service our front desk associate provided. We are also delighted you were satisfied with our clean suites. It was a pleasure hosting you, and we do hope to see you again soon.Sincerely,Hotel Management
The room we were assigned to the door wouldn’t open. Seemed to be latched from the inside and needed to go back done to report it. After being assigned a new room there was a weird noise that recurred through out the night from the refrigerator. Free breakfast consist of coffee, tea or hot chocolate with a muffin and granola bar.
Staff was great and always friendly.
Business response:
Dear Chrissy, Thank you for selecting Extended Stay America for your recent accommodation and sharing your post with fellow travelers. We are glad you enjoyed your stay and appreciate recognizing the service provided by our associates. We will share your feedback with our team to let them know our guest noticed their effort. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
Clean hotel but needs some maintenance, The first room that we were given had a heater that sounded like it was going to take off, they moved us to another room that didn’t have a working TV & the microwave sparked when I used. I was told someone would be at the desk when I left even though it was early, no one was there when we left.
Business response:
Dear Karen, we apologize for the maintenance issues you encountered and for any inconvenience caused by moving to a new suite after your arrival. We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Furthermore, we apologize that our front desk team fell short of providing you with the excellent service we strive for daily. Please be assured we will review this incident with our staff. We appreciate your observations ... read more
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 972 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.