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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The personnel were nice. The rooms were definitely older and outdated. Very little in the way of amenities. No hair dryer in room. There was a fridge and microwave, which is nice, but not even plastic utensils or anything to eat off of. Tub didn't drain at all. Was standing in over ankle-deep water while showering. Lots of chips and stains in sinks and tub. Their breakfast was, at best, minimal. Choice of a granola bar or a small wrapped muffin or packet of oatmeal and coffee.
Business response:
We are disappointed to read your comments. Kindly note, kitchenware for your suite is also available and kept at the front desk. We offer our apologies as you were not happy with the age of your room and for the inconvenience, you had in your room. Your feedback is shared with the appropriate individuals, as we are continuously working to keep our accommodations fresh and up to date. Your comment also for the grab-and-go breakfast will help us determine more choices moving forward. Please give us a chance to redeem ourselves... read more
Good value for the price. Clean, accessable, no complaints
Business response:
Carol, thank you for the perfect rating. We are glad you liked our well-kept property and had a wonderful time at Extended Stay America. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Property was good overall - comfortable. It's older, so not the best kept for sure. Carpet is frayed, fixtures could be changed out. But we had a good night's sleep. It's close to many restaurants and the airport, which is what we needed. Good distance from attractions, not too much driving. Staff were polite and very responsive.
Business response:
Thank you for your stay at Extended Stay America. We are glad you liked our cordial staff, as well as our convenient location close to the restaurants, airport, and various attractions. We value your feedback regarding our property and have take note of it. Thank you once more for reviewing us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a convenient area to restaurants. Sonic is right in front, you could walk to it.
Business response:
Wendi, thank you for being our guest at Extended Stay America. We are thrilled to know you loved that our great location close to restaurants was perfect for your needs and that you were impressed with the service provided by Sonic. We will share your compliments. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Great over night staff. Overall nice place. The room was pretty clean. Only dislike was the hair in the shower/ tub area.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice stay and that you were impressed with our accommodations as well as the courteous associates. We value your feedback regarding the cleanliness. Thank you for choosing us, and we look forward to your return visit for a perfect stay. Sincerely, Hotel Management
I mean great hotel to stay in, can walk right across street get drinks and donuts they have an AMAZING tavern bar and breakfast spot right by hotel walking distance they had amazing food i recommend everything on menu. However hotel doesn’t have daily housekeeping so if you throw up well Expect to walk your sheets and dirty towel to front desk for service and if you want daily housekeeping its a fee and they only come every 7 days so I recommend getting new everything when you come. Our sheets had hair in it gross right. But... read more
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our ideal location as well as the housekeeping policy. We value your feedback and look forward to your next visit. Sincerely, Hotel Management
I like the full kitchen and the peace and quiet and the location
Business response:
Thank you for choosing Extended Stay America. We are glad to know you enjoyed our ideal location and liked our fully-equipped kitchenette facility. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 3.2 star rating with 1,582 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.