Extended Stay America - New Orleans - Airport

Business response:

Cristene, it was a pleasure having you as our guest at Extended Stay America. We are thrilled to know you liked your well-maintained property and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Tocarra, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the slow Wi-Fi connection you experienced. We understand how important this service is, and we hope your experience as a whole more than made up for this. We appreciate your constructive feedback and hope to have the opportunity to welcome you back. Sincerely, Hotel Management 

Business response:

Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management 

Business response:

Duc, thank you for reviewing our hotel. We’re sorry for not meeting some of your expectations with our your room and that our grab-and-go breakfast was not to your liking. Please be assured that we have made a note of your feedback as we plan any changes to our selections. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Ifrail, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Gerrinisha, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. We would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management