This profile has been claimed by the business owner or representative.
Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The outside of the building was nice but inside needs to be updated and cleaned. The staff were not friendly, in fact one male was absolutely rude to my son in law.
Business response:
Thank you for your evaluation. We regret not meeting all of your expectations for an enjoyable stay. We apologize for the overall condition of our hotel and the service provided by our associates. We will share this with the appropriate individuals to enhance our guest experience. We hope you will allow us to host you in the future. Sincerely, Hotel Management
Food very close
Business response:
Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to restaurants. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to our area. Sincerely, Hotel Management
Overnight Stay Easy check in, hotel needs to be upgraded! It was okay for a 1 night business trip alone. I would not stayed with children. All outlets or lights didn’t work & the bath tub was lifting up.
Business response:
Tonya, thank you for your review. We are glad you liked our quick check-in service. However, we are sorry for the maintenance issues you encountered in your suite. We will share your concerns with the appropriate team for review and action. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 3.2 star rating with 1,582 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.