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Extended Stay America - New Orleans - Airport

4.1
  • Hotels
  • Kenner, LA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

2300 Veterans Blvd., Kenner, LA, 70062, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1972 reviews
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Tyeshia's profile image
Tyeshia 
6 years ago

Had to change rooms in the beginning, sewage smell, and dirty. Light bulbs were out in second room. Took 2 days to fix it. Wasn’t told until 2nd day that you have to take your own trash to the trash room. Also, you have to go get your own towels from front desk everyday by returning the old ones. No room service and the front desk close at 11pm. 

Business response:

Tyeshia, thank you for sharing your experience with us. We are sorry to know our services & amenities were not to your expectations. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available upon request for a nominal fee. The dishes for use in the guest suite are kept at the front desk to ensure cleanliness. Hair dryers are also available at the front desk, and are complimentary. We have shared your comments with our team to ensure... read more

Charmaine's profile image
Charmaine 
6 years ago

Shower was not working. Odor in room. Food left in fridge. Hair on towels, washcloths etc. 

Business response:

Charmaine, thanks for taking the time to share your experience with us. Although you liked certain aspects of our hotel, we are sorry for the inconvenience you experienced in your room. Your feedback is shared with our housekeeping and maintenance teams to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

ENJOYED THE STAY NICE CLOSE TO AIRPORT VERY CONVINENT 

Business response:

Thank you for choosing to stay at Extended Stay America during your visit to the area. We are delighted to know you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Casey's profile image
6 years ago

Business response:

Casey, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Lalanda's profile image
Lalanda 
6 years ago

Business response:

Lalanda, it was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management 

priscilla's profile image
priscilla 
6 years ago

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Cyndi's profile image
6 years ago

Decent place Was a good place to crash after a busy week. Nothing fancy. Good beds and clean. 

Business response:

Cyndi, thanks for choosing Extended Stay America for your stay. We are glad to know you were satisfied with your stay with us and that you liked your comfortable bed. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management 

Allan's profile image
6 years ago

Convenient to airport Needed local airport overnight stay to pick up family travelers in the morning to bring them to Mobile, AL. 

Business response:

Allan, thank you for choosing to stay at Extended Stay America. We are glad to know you had an enjoyable, comfortable stay and our location close to the airport was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - New Orleans - Airport

How is Extended Stay America - New Orleans - Airport rated?

Extended Stay America - New Orleans - Airport has a 4.1 star rating with 972 reviews. 

When is Extended Stay America - New Orleans - Airport open?

Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.