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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don't recommend this hotel Despite the fact this is an "airport" hotel, there is no airport shuttle. The 2.9 mile taxi ride will cost you $16. Additionally, there is no place to store luggage- when I called to inquire about storing bags prior to check in, I was told they turned the space into a supply closet for their stuff. The room itself was dirty- there were dead bugs on top of the refrigerator, and the kitchen floor was sticky. The room was pretty inexpensive- that's the best I can say about it.
Business response:
We are sorry we failed to provide you the clean and comfortable room that you deserved. What you encountered does not meet our standards either. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not happen again. We can absolutely do better, and we hope you give us the opportunity in the future to prove that to you. Sincerely, General Manager
Business response:
Adrienne, thank you for taking the time out of your busy schedule to post a wonderful rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, General Manager
Every excellent hotel area The staff was so wonderful met all my needs. Special thanks to housekeeping department and front desk ( Denisha)
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you enjoyed your time with us and that the service delivered by Denisha and our housekeeping team exceeded your expectations. We hope to be your hotel of choice every time you visit this area. Sincerely, General Manager
Business response:
Shanica, thank you for rating your stay. I am sorry to learn we did not meet your expectations. We hope you will give us another opportunity to show you we truly value our guests. Sincerely, General Manager
Business response:
Raven, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager
Decent hotel Great price beings theres a kitchen included and very clean just needs a pool
Business response:
Kelsey, thank you for being our guest at Extended Stay America. It’s nice to know you found us to be a good value and were impressed with our fully-equipped kitchen. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to our area. Sincerely, General Manager
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - New Orleans - Airport, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Mary, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, General Manager
Business response:
Garry, thank you for sharing your kind rating of Extended Stay America - New Orleans - Airport with future travelers online. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 929 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.