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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Osborn, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Ok Staff was friendly but towels and room was dirty. Elevator was broken. Not what i expected
Business response:
Thank you for being our guest. Although you liked our associates, we are sorry for not meeting all of your expectations. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
Brett, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Business response:
James, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
First time using an Extended Stay Hotel. Very good experience at a great price!
Business response:
Carlton, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We appreciate your business. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Stayed one night, very comfortable and reasonably priced. Staff was also very friendly at the counter.
Business response:
Thanks for the awesome feedback. We are glad to know all went great during your stay and that you were impressed with the great value we offer. It was so good to have you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
I enjoyed it it was very comfortable and spacious rooms
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest suite! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Nice hotel with kitchen and kitchen package The hotel is about 10 miles from down town New Orleans. The stay was spoilt by an incomplete kitchen package which couldn't be full filled because of a lack of plates and bowls on hand. We were also issued with a cracked cup which was replaced when we brought it to the attention of staff.
Business response:
Allan, thank you for being our guest and for the feedback. We are happy to read you had an enjoyable stay with us and that our location was up to your needs. However, we apologize for any miscommunication regarding our dishware policy. To ensure cleanliness for every guest, we keep the dishware at our front desk and have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon. Sincerely, Hotel Management
When I entered the lobby at about 11:00 am I immediately noticed that the floor had not been vacuumed, the glass in the doors was filthy it looked as if it had not been cleaned in awhile. All the surfaces of the furniture including the front desk needed to be dusted and some surfaces looked like it was so old that it would never come clean anyway. The hotel needs a makeover.
Business response:
Thank you so much posting a review of your stay. It's nice to read that we met most of your expectations. However, we apologize for the cleanliness issue you experienced while here. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 972 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.