This profile has been claimed by the business owner or representative.
Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel close to airport The room is clean and large and the price is very reasonable. I will stay there again. The photo I took was before the room service had a chance to reset my room after my 1st night there.
Business response:
Thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you were impressed with your well-maintained room and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
James, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Pleasant stay. It is a well-orgnized hotel and I liked it. The only complaint is that the complimentary breakfast they provide is nominal and it can be made better by providing orange juice, bread+butter+jam, some fruits and corn flakes. It was mostly some oat mixture+coffee+cookies. You cannot get a good breakfast out of these. Also, the lighting in the rooms is not proper at places, provisions should be made for brighter rooms.
Business response:
Thanks for taking the time review our hotel. We are delighted to know you were impressed with your well-maintained room and that you enjoyed your stay with us. Your concerns regarding our breakfast will be discussed with our Brand Leaders when updating our selections. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
le falta limpieza y mantenimiento El hotel estaba muy sucio, tanto que no pude quedarme otra noche ahí
Business response:
Please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our housekeeping and maintenance teams to take the corrective actions. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management
Horrible!!! The staff was friendly, but I would never stay here again! The cleanliness was not up to my standards. When we checked in they put us in a dirty room and had to wait until another “clean” room was available. The towels were not white more like yellowish. The smell of the room made my fiancé head hurt. I just won’t recommend anybody I know to stay at a hotel like this.
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the cleanliness issues you experienced. We have shared your concerns with our management team, and we will certainly be addressing these issues with our housekeeping supervisor, as well as our entire cleaning staff. This is not the type of impression we like to leave on our guest, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
No tooth brush and paste provided. Elevator broken.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you enjoyed your overall visit. However, we are sorry for issues you had with our Elevator and regret the inconvenience it caused. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Sincerely, Hotel Management
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 972 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.