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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The beds were not comfortable at all!!!!!!!!!!!!!! The beds in the room were horrible. The bed appeared to be the size of a full size bed and not a queen.
Business response:
Lekisha, thank you for choosing us and for your candid feedback. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we're sorry that you found our beds uncomfortable. Our front desk is available to resolve issues such as this, and I'm sorry we were not aware of the problem you had as we would have been happy to try and resolve the issue or move you to another room. Thanks once more for allowing us to be of service, and we hope you will return as we would love to provide you with a better exp... read more
Business response:
Tammy, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Nice Room I love this place this my new little spot. Refrigerator, stove clean rooms I love there tub. And the price is right.
Business response:
Ashley, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - New Orleans - Airport. We truly appreciate your kind comments regarding our comfortable suites and amenities. We look forward to welcoming you back soon! Sincerely, General Manager
Réservé à la dernière minute pour cause arrivée minuit a l'aéroport de New orleans, départ le matin. Confirmé par téléphone à cause de l'heure. Service correct et efficace, petit déjeuner léger à disposition à l'accueil.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - New Orleans – Airport. We are delighted to read you had a comfortable stay and that our facilities were up to your satisfaction. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - New Orleans - Airport will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Thank you for taking the time to post your rating. We are committed to providing an exceptional experience for each guest, but it seems we missed the mark while you were here. We truly hope to have a second chance so we can serve you better. Sincerely, General Manager
My stay was really fun!! I enjoyed staying there. The lady at the front desk was really nice and helpful. The room was nice and cozy. It had a smell to it but it didn't bother me after a while. But I would definitely come back though!
Business response:
Nikki, it was a pleasure hosting you at Extended Stay America - New Orleans - Airport. We strive to provide an exceptional experience for every guest, and your feedback serves as an encouragement for us. I will be sure to share your praises with the associate mentioned in your review. We look forward to welcoming you again on your next trip. Sincerely, General Manager
Friendly, well located, pleasant stay! The hotel was clean, friendly, and easily accesses Veterans Blvd. (a main artery in the area.) It looks like the hotel is in the beginning stages of a renovation, but it was still very accommodating. The bed was great and the kitchenette was handy.
Business response:
Thank you for sharing your experience at Extended Stay America - New Orleans - Airport. We are glad to read you loved your comfortable room along with the kitchenette and were impressed with our prime location. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Unexpected gem and the staff are amazing! We had plenty of space for us and the 3 friends staying with us. Even snagged a cot for our 1 friend to join us which was helpful. Loved having a kitchen to cook breakfast especially and a fridge to keep our water, fruit, veggies and other groceries cold as needed. Plus the freezer was great for our frozen fruit and ice cubes/ ice pack. Right next to a great little diner called American Pie Diner open 24 hours. Down the street from Walmart for a quick trip to grab groceries or other ... read more
Business response:
Petrina, it was a pleasure having you all as our guest at Extended Stay America - New Orleans - Airport. We are glad you were impressed not only with our convenient location and your well-equipped room, but also with the courteous service provided by our associates. Your comments will allow me to thank my entire staff, especially Kenner for a job well done. Thanks for recognizing our great value, and we hope you and your friends will come back for another great visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 929 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.