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Extended Stay America - New Orleans - Airport
- Hotels
- Kenner, LA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2300 Veterans Blvd., Kenner, LA, 70062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What’s the ‘stench’, Wade? The hotel just smelled weird... like really weird. That’s my only complaint.
Business response:
Thank you for being our guest and for sharing your feedback. I apologize for the odor issues you experienced on your stay. We work hard to provide a clean and comfortable environment and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Donna, thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management
Business response:
Duke, thank you for sharing your nice rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Elevator was super scary it made loud noises haven't been service 2011we had to take the stairs. It's could and would be a very nice if the kept it up.
Business response:
Selina, thank you for staying with us and for sharing your comments. We are happy your overall experience was a good one. However, we're sorry the noise from the elevator was an inconvenience for you. We have shared your concern with the service provider to service the elevator to the earliest. We hope the other amenities provided for your comfort helped make this a pleasant stay. Please come back to visit us again. Our staff will do everything possible to ensure your 100% satisfaction. Sincerely, Hotel Management
Service with a smile Service is still a mainstay at this location. It will be no time before the staff not only know but call you by name. Go back in time to a period where service was a prerequisite to doing business. Oh and the property isn't to bad either.
Business response:
Chad, thank you so much for this kind review. Making you happy makes us happy! We are glad that everything went so well during your stay and that our team made for a memorable experience. Please accept our special thanks for recognizing our staff, as they truly love to deliver exceptional customer service to each and every guest. We appreciate your kind review and look forward to your next stay at Extended Stay America. Sincerely, General Manager
Very good clean quiet and nice customer service was very nice
Business response:
Thank you for taking the time to share your kind review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
As Always
Business response:
Thank you for your stay at Extended Stay America and for your excellent comments. We are pleased to read that we exceeded your expectations and look forward to welcoming you back when in our area. Sincerely, General Manager
Best place in Kenner Always blown away every time I stay here.
Business response:
Chad, thank you for making Extended Stay America your home away from home. It's wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon! Sincerely, General Manager
Always a pleasure I couldn't have asked for more!
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - New Orleans - Airport
How is Extended Stay America - New Orleans - Airport rated?
Extended Stay America - New Orleans - Airport has a 4.1 star rating with 972 reviews.
When is Extended Stay America - New Orleans - Airport open?
Extended Stay America - New Orleans - Airport is open now. It will close tomorrow at 12:00 a.m.