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Extended Stay America - New Orleans - Metairie

4.1
  • Hotels
  • Metairie, LA

About this business

HospitalityHotels

Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging. 

Location details

3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1947 reviews
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Kimberly's profile image
Kimberly 
4 years ago

Business response:

Kimberly, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Geldri's profile image
Geldri 
4 years ago

Exellent 

Business response:

Geldri, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Allison's profile image
Allison 
4 years ago

Close to hwy and several restaurants and sights. 

Business response:

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

overall good experience however there was chip bags left in the room and on top of the refrigerator from previous guest. I left my purse and they called m right away to notify me 

Business response:

Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked our attentive service. However, we regret the cleanliness issues you faced in your room. We take great pride in the cleanliness of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

The staff was very nice and the property is easy to get to. The property is older and not updated. The tub faucet wouldn't shut off and the bathroom outlet looked corroded and broken. It is listed as offering breakfast, but its just coffee. 

Business response:

Thank you for the feedback. We are glad to read you had an overall satisfactory visit and liked our service. However, we are sorry for the maintenance issue you experienced in your room. Your comments have been shared with our team so that they can take the necessary steps to ensure better experiences for our guests. We also regret the disappointment you had with our grab-and-go breakfast. We hope that you will consider us once again whenever you are in the future. Sincerely, Hotel Management 

Brad's profile image
4 years ago
Anonymous's profile image
Anonymous 
4 years ago

The staff was nice. They were able to accommodate our 3 room party to stay close together. 

Business response:

Thank you for being our guest. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Keshonda's profile image
Keshonda 
4 years ago
Tina's profile image
5 years ago

Frequently asked questions about Extended Stay America - New Orleans - Metairie

How is Extended Stay America - New Orleans - Metairie rated?

Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 947 reviews. 

When is Extended Stay America - New Orleans - Metairie open?

Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.