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Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Kimberly, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Exellent
Business response:
Geldri, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Close to hwy and several restaurants and sights.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
overall good experience however there was chip bags left in the room and on top of the refrigerator from previous guest. I left my purse and they called m right away to notify me
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked our attentive service. However, we regret the cleanliness issues you faced in your room. We take great pride in the cleanliness of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
The staff was very nice and the property is easy to get to. The property is older and not updated. The tub faucet wouldn't shut off and the bathroom outlet looked corroded and broken. It is listed as offering breakfast, but its just coffee.
Business response:
Thank you for the feedback. We are glad to read you had an overall satisfactory visit and liked our service. However, we are sorry for the maintenance issue you experienced in your room. Your comments have been shared with our team so that they can take the necessary steps to ensure better experiences for our guests. We also regret the disappointment you had with our grab-and-go breakfast. We hope that you will consider us once again whenever you are in the future. Sincerely, Hotel Management
The staff was nice. They were able to accommodate our 3 room party to stay close together.
Business response:
Thank you for being our guest. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 947 reviews.
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.