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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful stay
The location was very close to food, dining, and entertainment. Located in a quiet area. The hotel was dirty. The lobby area, elevator, hallway to the room and the room was dirty. The floors don’t get mopped and rooms don’t get cleaned. I went to the nearest dollar tree and purchased bleach and fabuloso, and then clean the kitchen countertops, bathroom vanity, toilet, tub (dirt ring) and the leather chair. I also asked for a vacuum cleaner because the floor was dirty and had long stringy black hair on the bathroom floor and ... read more
Business response:
Dear Tamatha, Thank you for taking the time to review your stay. We are pleased that our great location was perfect for your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back shortly to provide you with an even better experience.Sincerely,Hotel Management
close to where i was going
Nice property, but I had to go to Walmart to get Roach Spray, the roaches were bad..
Business response:
Dear Ary, Thank you for sharing your experience about your recent stay. We are glad you loved the location and enjoyed a pleasant stay. However, we are sorry for the disappointment with the cleanliness of the room that does not meet your expectations. Your comments are shared with our housekeeping and pest control team for improvement. Thank you for being our guest; we would love the opportunity to welcome you back soon. Sincerely,Hotel Management
Publicidad engañosa
Business response:
Dear Norma, Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, we regret falling short and apologize for the concerns that may have kept you from having an outstanding stay. We wish we could have had the opportunity to address your issues while you were still here, and we hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hot... read more
Happy customer Service was great and professional
Business response:
Dear Vinson, We're delighted to hear that you had a great and professional experience at Extended Stay America! Providing excellent service is our top priority, and we appreciate your positive feedback. If there's anything specific that stands out, please let us know. We look forward to welcoming you back for another exceptional stay in the future.Sincerely,Hotel Management
Very Good.
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 1,011 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.