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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
N/A
Business response:
Thank you for sharing your experience and for rating your stay highly. It is a delight to know you had a great stay and that you were pleased with our service and accommodations. It was a pleasure having you as our guest, and we look forward to your return. Sincerely, Hotel Management
Not all that There a little outdated and u can't really get hot water all the time to take bath there just ok a little on the high i guess because they have a kitchen in but its still just ok
Business response:
Erica, thank you for sharing your comments. We are sorry your stay was impacted due to the lack of hot water and the disappointment with the overall condition of our hotel. We regret the inconvenience you had while staying here. We are sorry you were unable to enjoy your stay, but do hope to have another occasion to meet and even exceed your expectations. Thank you once more for your review. Sincerely, Hotel Management
HD fiasco Was unable to cancel a 2nd reservation in person that hotel had on books but I didnt make. Had to call Hotels.com to intervene.
Business response:
Catherine, thank you for sharing your feedback. We regret the predicament you had at check-in. Please know, a reservation made through a third-party booking site, must be canceled with them. We hope the other aspects of your stay made up for this. We look forward to hosting you again. Sincerely, Hotel Management
Good time Todo estuvo bien el problema solo es que en 7 noches de estadía nunca tuve limpieza en la habitación
Business response:
Omar, thank you for reviewing your stay at our hotel. Our top priority is our guests' well-being and safety; keeping that in mind, we have adjusted our housekeeping services to suit each guest's requirements. For a future visit, please know that our front desk is always happy to arrange these specifics. We do sincerely apologize if this was not communicated to you upon check-in. We hope to see you soon. Sincerely, Hotel Management
I was surprised not in the best way......, Front desk employees were exceptional 👍.... plumbing in room was the worst ... bathroom & kitchen sink drainage took forever to drain... the elevators kept the smell of marijuana , but that could be spring break issue...... I expect more from extended stay I regret using my free night at this franchise..... again the best thing there is staff.......
Business response:
We appreciate you taking the time to review your stay. We hope you will accept our apologies for the maintenance issues in your suite. We will discuss this with our maintenance team for their review and action. We hope to have a chance to provide you with the stay you deserve on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 947 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.