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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The neighborhood was not the best; the towels were very thin and I saw a small bug in the bathroom.
Business response:
Penny, thanks for choosing us. We are sorry that you weren’t happy with the quality of the towels and the cleanliness issue you had in your room. Your feedback shares the areas we need to improve with, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Lisa, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Ants. Ants ants ants. In the beds all over our bathroom things. We had a pet & he was removed (3) days in a row to allow for a remedy. Nope , never happened..!!
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you had in your room and regret the inconvenience it caused. Your feedback has been shared with our pest control service provider, and they are treating your room immediately. We hope you will give us the chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Okay hotel. Nothing blatantly wrong but hotel was somewhat dirty all around. Bed okay comfort level - nothing great. Location is decent for staying in NOLA.
Business response:
Erin, thank you for reviewing our hotel. Although we're glad to know our location was ideal for you, we apologize for the cleanliness issues you encountered while you were here and for not meeting some of your expectations. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with our them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely... read more
It had an ok shower and that was our only reason for being there.
Business response:
Wendy, thank you for taking the time to share your feedback. We're glad to know overall you had a pleasant experience, but we're sorry if you were disappointed with anything. I hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
everything was to my liking i stayed at an extended stay in baton rouge and i like it then i’m going to always try and get those rooms
Business response:
Cory, we are so glad you enjoyed your time at Extended Stay America. Thank you for the review and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Brannen, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
I loved everything about my stay. Staff was very nice.
Business response:
Thank you for choosing Extended Stay America. We are glad to know we met all your expectations and you were impressed with our courteous associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 1,013 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.