This profile has been claimed by the business owner or representative.
Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Extended Stay America Hotel New Orleans - Metairie is located at 3300 S I 10 Service Rd W, Metairie, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Young lady working desk at 1am was very good. Unfortunately the first room that I got had not been serviced, (smelly, dirty carpet, beds not made, etc.) this is clearly an error on the part of house keeping. I went to front desk and was assigned a new room. This time, my room was in perfect condition. Overall a nice place for an affordable 1 night stay. No problems with parking, plenty of space and good lighting.
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Business response:
Kevin, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
It was nice and quiet
Business response:
Lenika, thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Business response:
Donna, thank you for excellent rating of Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel management
Good location for getting around New Orleans--far enough from the airport to avoid jet noise, with easy access to I-10 or other major routes. Rooms clean and nice. Kitchenette and full frig is a plus for those wanting to fix a few meals. Laundry room was also a plus if staying more than a few days--the hotel was near capacity, but machines were always available. Staff are pleasant. Cable reception was quite sketchy, but otherwise no negatives. Good value.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Tanya, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
The receptionist were super nice. Clean area. The bed wasn’t the most comfortable but it was clean. The room was dark for me to sleep during the day and work at night. Also the air definitely worked! I would stay again!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We delighted to know you found your suite comfortable and you were pleased with the exceptional service from our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel It's was awesome great staff and very clean
Business response:
Heather, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 4.1 star rating with 947 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.