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Extended Stay America - New Orleans - Metairie

3.1
  • Hotels
  • Metairie, LA

About this business

HospitalityHotels

Location details

3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.11,797 reviews
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Anonymous's profile image
Anonymous 
7 years ago

I loved everything about my stay. Staff was very nice. 

Business response:

Thank you for choosing Extended Stay America. We are glad to know we met all your expectations and you were impressed with our courteous associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Kristen's profile image
Kristen 
7 years ago

Business trip Everything was great except the beds were uncomfortable 

Business response:

Kristen, thank you for choosing Extended Stay America while you were here for business. We're glad to know overall you had a pleasant time with us, but we're sorry you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Jack's profile image
Jack 
7 years ago

Business response:

Jack, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

abraham's profile image
abraham 
7 years ago

Business response:

Abraham, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Kristen's profile image
Kristen 
7 years ago

Business stay 

Business response:

Kristen, thank you for choosing Extended Stay America while you were here for business. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Selwyn's profile image
Selwyn 
7 years ago

Staff was very helpful and friendly. Mr. Richardson was very engaging to guess needs. 

Business response:

Selwyn, thank you for your gracious comments about the outstanding service you received from Richardson. He has a great passion for providing exceptional hospitality, so we are pleased to share your wonderful compliments with him. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

The property was very Quiet. We signed up the GOGOGRANDPARENT to drive us to and from party on Bourbin. 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay and that our location was perfect for your needs. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Kim's profile image
Kim 
7 years ago

Staff was so friendly and helpful! While the room was clean and comfortable. Definitely a wonderful trip to New Orleans! 

Business response:

Kim, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and enjoyed your well-kept accommodation. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Tee's profile image
Tee 
7 years ago

I like the air conditioning worked well the room was very cool, the bed was nice too, but the door was full of open candy and the microwave was missing a plate to sit food on 

Business response:

Tee, we are happy to know overall you had a pleasant stay with us and that you slept well on your comfortable bed. However, we are sorry for the inconvenience you had. Your feedback will be shared with the appropriate individual to improve our future guests’ experiences. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - New Orleans - Metairie

How is Extended Stay America - New Orleans - Metairie rated?

Extended Stay America - New Orleans - Metairie has a 3.1 star rating with 1,797 reviews. 

When is Extended Stay America - New Orleans - Metairie open?

Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.