Extended Stay America - New York City - LaGuardia Airport

Mansi 

on Expedia

9 years ago

Terrible hotel and service Terrible breakfast and airport shuttle service. We almost missed our flight due to the shuttle delay. kept saying 5 mins 10 mins and came after 35 mins. 

Charlie 

on Expedia

9 years ago

This was the worst stay ever!! This was one of the worst stays ever. My room windows didn't close all the way. the heat barely worked. there was still trash on the floor and the floor wasn't vacuumed. There was trash that was in the trash can under the sink. The bathroom wasn't cleaned properly. I will never stay at this place again!! There is never anyone at the front desk. You stand there while they are in the office talking. The young man that checked me in was wonderful. I have never been in a room that I have to pick th... read more

Anonymous 

on Expedia

9 years ago

horrible 

anonymous 

on Expedia

9 years ago

Horrible Fist off I get to the hotel half hour after check in time and there were no clean rooms available. One girl from behind the counter went running somewhere and came back in 10 min to let me know my room is ready. It doesn't take 10 min to clean a room but I gave them the benefit of the doubt. When I got in the room I was looking around. There were stains on the reclining chair that I had to clean off the shower had soap residues that I had to clean and at this point I was frustrated, I went to check the linens on the... read more

Robbin 

on Expedia

9 years ago

Front Desk & Shuttle Driver - Beyond Rude We chose this hotel / motel as it was close to the airport and we had an early departure the next morning. I had asked to confirm the time of the first shuttle, it was 5am and to be in the lobby at 5-10 mins prior. We were in the lobby at 4:45am, and then waited for the shuttle driver. I had asked the front desk staff, Carlos if the driver was on his way and I mentioned he was running late as it was already 4:55am and the shuttle van had not even been started or warmed up ( it was a ... read more

Shubishuisha 

on Expedia

9 years ago

0 room service, invisible shuttle, pathetic breakf zero room service invisible shuttle pathetic breakfast crappy toilet paper and soap you name it...... 

Anonymous 

on Expedia

9 years ago

Deceiving Rating/ Clearly a 2-star Motel This hotel should have a 2-star rating so that no one is fooled by what they are checking in too. The staff is very unprofessional except for Amanda the Manager , who is a Diamond in a coal mine. There are zero amenities at this facility This should be listed as a Motel not a Hotel. The only benefit is it's close to LaGuardia Airport but that is not enough to stay here. 

Maria Pilar 

on Expedia

9 years ago

Dirty and smelly room The room was dirty. Table and other surface had stain of cup and dust. Carpet wasn't clean. I found popcorn on side of the bed and papers and toys under the bed. Inside of cabinets was dirty and the smell of the room was disgusting. The free breakfast consist of coffee and granola bars. The muffin basket was empty and there wasn't any drink for kids. Very disappointed of this place. 

Andrew 

on Expedia

9 years ago

Worst place I've ever stayed Worst hotel I have ever stayed at. This is the first review I have ever written, & only to forewarn others. The floor was dirty, the room smelled of ashtray, the shower smelled of urine, there was hair on the toilet seat , the walls were thin and we could hear the entire conversation of the man next door to us, and we were afraid the sheets may have been used. It was absolutely disgusting & the only reason we stayed here is because it was close to the airport and many other options were sold out.