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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Extended Stay America Hotel New York City - LaGuardia Airport is located at 1830 Whitestone Expy, Whitestone, NY. This business specializes in Hotels & Motels and Other Lodging.
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
It was just OK. Only stayed for one night on a Saturday.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
We liked that it was right off the highway and there was a little kitchen in the room. The down side is I asked for fresh towels twice and there were none and some surfaces in the room we're not wiped down. Luckily I travel with Clorox wipes.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked the kitchenette in your room and that you found us to be a good value. Your feedback regarding the cleanliness will be shared with our housekeeping team so that they will be more diligent in their efforts. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
We like the price and location and the free parking. We don't like the noise level (seems like a party spot some nights) and we would prefer having coffee up through checkout, or have some in the rooms, while we get ready to go.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad to read you found us to be a good value and that our location was perfect for your needs. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
The bathroom tub seems like it had just been newly renovated.
Business response:
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we look forward to welcoming you back. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
They charge an early check in fee.... I had no dishes in the room. I requested them from the desk and never received them. The shuttle was unreliable.
Business response:
Thank you for choosing our hotel for your recent stay. Please accept our apology that we were not as responsive to your requests as we should have been. We will share your concerns with our team members, and we will take corrective measures to make sure that the issues you experienced do not happen again. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope you will give us ... read more
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 4.3 star rating with 1,610 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.