This profile has been claimed by the business owner or representative.
Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My light didn’t work in the room nor did the tub look clean.
Business response:
Larry, thank you for taking the time to post your feedback on our hotel. We are sorry the lights were not working perfectly in your suite, and for the inconvenience this caused you. We have discussed your concerns with our maintenance and housekeeping teams to address them appropriately. We value your business and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
GREAT MANAGEMENT
Business response:
Dear Leona, thank you for your generous review of Extended Stay America. We strive to provide our guests with the warmest hospitality and most efficient service, so we are pleased to read your gracious compliments. We will share your flattering remarks with our associates, and we look forward to serving you again soon. Sincerely, Hotel Management
The property had Dryer sheets in the halls to try and clear the smell from the carpets, the fridge doors open backwards and hit the light switches, the rooms are not very well sound proofed. The Bed was comfy and the bathroom was clean.
Business response:
Lucien, thank you for staying with us. Although you were happy with the comfort of your bed, we are sorry for not meeting all your expectations and for the inconvenience you had while here. We never want to disappoint any of our guests, so we appreciate you sharing your review with us. We assure you we will take the necessary steps to ensure we are well poised to serve our future guests. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
It was quiet, clean and comfortable. I had booked a stay in another hotel for the 2 previous night and they had construction starting before 7am both days. I made the mive to Extended Stay and was extremely pleased with the hotel there! I'll stay here everytime I travel to Delaware in the future!
Very nice
Business response:
Kevin, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,470 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.