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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was at 3 I didn’t get a room until like 5 ish cause the room I booked was still dirty I finally asked if I could get a different room got it the kitchen sink was leaking really bad the tv remote didn’t work for the tv but other then that room wasn’t bad for the price and for only staying a night
Business response:
Dear Guest, We apologize for leaving you with a less than satisfactory first impression. We understand how it can be inconvenient to face delays at check-in and maintenance issues in your room. These issues should never be part of your experience, and we apologize for the lapses. On a brighter note, we are glad the room met your needs overall and appreciate your understanding. Your feedback helps us identify where we need to improve, and we will work with our team to ensure better preparation and room readiness moving forwar... read more
It was a great stay
Room size and services are fine as per the price. Hallways always filled with smoke smell. Property is little far from main road and not walkable. Feels unsafe to walk to nearby plaza and places.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re glad you found the room size and services satisfactory for our reasonable rates. However, we regret that the odor in the hallways and the location impacted your stay. Guest comfort and safety are top priorities, and we will review these concerns with our team to identify areas for improvement. Your feedback is valuable, and we appreciate you bringing these issues to our attention. We hope to provide you with a more comfortable and pleasant stay in the ... read more
Good vibes from start to finish! The staff is very friendly and hopeful, the rooms are clean and overall it's pretty quiet and laid back. Highly recommend a stay at this place ☺️
Business response:
Dear Kristen, Thank you for taking the time to post your kind words! We’re genuinely pleased you had a great experience from start to finish. It’s rewarding to know that our friendly staff, clean rooms, and relaxed atmosphere made your stay excellent. Your recommendation means a lot to us, and we’d love to welcome you back for another outstanding stay in the future! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,500 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.