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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is very kind
Business response:
Dear Kymeah, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and courteous hospitality delivered by our team. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management
Check in was at 3 I didn’t get a room until like 5 ish cause the room I booked was still dirty I finally asked if I could get a different room got it the kitchen sink was leaking really bad the tv remote didn’t work for the tv but other then that room wasn’t bad for the price and for only staying a night
Business response:
Dear Guest, We apologize for leaving you with a less than satisfactory first impression. We understand how it can be inconvenient to face delays at check-in and maintenance issues in your room. These issues should never be part of your experience, and we apologize for the lapses. On a brighter note, we are glad the room met your needs overall and appreciate your understanding. Your feedback helps us identify where we need to improve, and we will work with our team to ensure better preparation and room readiness moving forwar... read more
It was a great stay
Room size and services are fine as per the price. Hallways always filled with smoke smell. Property is little far from main road and not walkable. Feels unsafe to walk to nearby plaza and places.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re glad you found the room size and services satisfactory for our reasonable rates. However, we regret that the odor in the hallways and the location impacted your stay. Guest comfort and safety are top priorities, and we will review these concerns with our team to identify areas for improvement. Your feedback is valuable, and we appreciate you bringing these issues to our attention. We hope to provide you with a more comfortable and pleasant stay in the ... read more
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,448 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.