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1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
El olor del lugar es desagradable, todo se ve sucio
Business response:
Dear Paola, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret that this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
There was only coffee and muffins as breakfast . There were bugs in bed and inspite of informing the front desk nothing was done to fix the issue Water was dripping in kitchen area in room.
Business response:
Dear Arvind, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We appreciate you bringing these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve! S... read more
Middling safety Too cold
Business response:
Dear Susan, Thank you for sharing your experience. We’re sorry to hear that the room temperature and safety measures did not meet your expectations. Your comfort and peace of mind are very important to us, and we regret that we fell short in these areas. Your comments have been shared with our team. We appreciate your input and hope to provide a more secure and comfortable stay in the future. Sincerely, Hotel Management
Will never start again want money back
Business response:
Dear Charles, Thank you for choosing us. We are sorry for not meeting your expectations. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. However, reservations made through third-party booking sites are handled directly by them. Please connect with them to solve these issues. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future. Sincerely, Hotel Management
Perfect paking the air is good but the clean is very bad
Business response:
Dear Cristopher, Thank you for sharing your experience. We’re glad to hear that you found the parking convenient and the air quality comfortable. However, we’re sorry that cleanliness did not meet your expectations. A clean and welcoming environment is essential, and we regret falling short in that area. Your comments have been shared with our housekeeping team for immediate attention. We appreciate your input and hope to provide a much-improved experience on your next visit. Sincerely, Hotel Management
The room was below average and so was the hotel. The room smelled bad, bathroom door was broken and yellow/at the bottom, toilet roll paper had turned completely gray when we entered the bathroom
Business response:
Dear Aimen, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you ... read more
Had to wait a long time to get in contact with receptionist.
Business response:
Dear Gary, Thank you for taking the time to share your remarks. We are sorry if we missed out on any opportunities to make your stay a seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest. Sincerely, Hotel Management
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,549 reviews.
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.