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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not feel comfortable staying here checked in and unfortunately just wasted the money and did not end up staying
Business response:
Dear Meghan, Thank you for your honest feedback. We regret that you felt uncomfortable and chose not to stay with us. Your experience is important, and we apologize for not meeting your expectations from the start. We appreciate you sharing your concerns and hope you will consider giving us another chance in the future to provide a more welcoming and comfortable stay. Sincerely, Hotel Management
The staff there were very welcoming and nice. The hotel itself was very ran down and dirty. Definitely needs plenty of renovations. It was like staying at a motel. I will not be returning.
Business response:
Dear Imani, Thank you for staying with us and for sharing your comments. We truly appreciate your kind words about the team’s hospitality, as it’s always our goal to create a warm and respectful environment. However, we regret that the overall condition of the property did not meet your expectations and apologize for the disappointment caused. Your observations have been noted and will guide our ongoing efforts to improve. We hope you’ll consider giving us another opportunity in the future to provide a more comfortable and r... read more
Smell like dog, broken furniture tub was peeling furniture was horrible staff very friendly I didn’t even stay check out the same night
Business response:
Dear brandon, Thank you for taking the time to evaluate your stay. We’re truly sorry to hear that your experience did not meet expectations and that the room condition caused you to leave early. While we’re pleased to know that our team made a positive impression, we regret that the condition of the accommodations fell short of our standards. Your comments have been shared with the appropriate teams for immediate attention. We remain committed to improving the overall guest experience and hope you’ll consider giving us anoth... read more
El personal no fue profesional y me cobraron dos veces
Business response:
Dear Cristian, It is disappointing to learn about your experience at our hotel. We sincerely apologize for the unusual behavior of our associate and for any billing-related issues you had while withus. This is not the level of service we aim to provide, and we understand how frustrating this must have been. Please know that we take your concerns seriously, and they will be addressed with our team to ensure that future guests do not encounter the same. We appreciate your patience and hope to serve you better, providing a more... read more
The in room phone never worked. The smoke detector chirped continuously even after the battery was replaced. It was finally fixed but after numerous requests to do so. The hallways were very hot with heat blowing from the vents even though it was 90 degrees outside. The breakfast was woefully inadequate. Only instant oatmeal was offered and coffee with no creamer option.
Business response:
Dear Morrell, Thank you for bringing these concerns to our attention. We sincerely regret that your experience did not meet expectations and that comfort and convenience were compromised during your stay. We understand how frustrating it can be when repeated efforts are needed to resolve maintenance matters, and we apologize for the delay. Your feedback has been shared with the appropriate teams, and we are actively working on improvements. We truly value your input and hope you will consider giving us another opportunity to... read more
The bathroom was disgusting. The door was broken.
Business response:
Dear Natalie, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we understand how vital a well-kept space is to feel comfortable during a stay. We take all guest comments seriously and are working closely with our team to ensure that concerns like yours are addressed promptly. We hope you’ll consider visiting again so we can provide you with a more positive experience. Sincerely, Hotel Management
This property needs to be updated. The room was disgusting. The bathroom was disgusting.
Business response:
Dear Tanasia, Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience didn’t meet your expectations. Guest comfort remains our top priority, and we continually work to enhance the quality of our accommodations. Your feedback is valuable and will help guide our improvement efforts. We hope you’ll consider giving us another opportunity to deliver a more pleasant and comfortable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,549 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.