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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place!!!!! I’ve had a hard time over the past few months. The woman at the front desk was so welcoming & considerate. It brought me to tears to know that there are still beautiful people in this world. She took her time with me and was so personable. I will forever appreciate her. I’m grateful for the experience. I’m smiling now as I write this review. There are truly angels walking this earth! Thank you to all staff ! Housekeepers were amazing as well!
Loved the environment and the lovely little lake outside our window. Wasnt the cleanest, but overall a good trip!
Business response:
Thank you for your feedback
Business response:
Thank you so much for your positive feedback
Never again Dirty, paint bubbled and peeling, finishes peeling off appliances. Asked for paper cups and ice bucket at check in, was told call them from the room and they will call when they get it…..45 minutes after calling from our room the front desk finally called and said to come get our cups!!! Ridiculous! Will never stay here again…..by the way bed is very uncomfortable
Business response:
Dear Guest, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. This is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. We appreciate your honest feedback and hope to have another chance to serve you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 3.4 star rating with 1,272 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.