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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved the environment and the lovely little lake outside our window. Wasnt the cleanest, but overall a good trip!
Business response:
Thank you for your feedback
Business response:
Thank you so much for your positive feedback
Thank you the room was comfortable
Business response:
Thank you for the positive feedback!!
Never again Dirty, paint bubbled and peeling, finishes peeling off appliances. Asked for paper cups and ice bucket at check in, was told call them from the room and they will call when they get it…..45 minutes after calling from our room the front desk finally called and said to come get our cups!!! Ridiculous! Will never stay here again…..by the way bed is very uncomfortable
Business response:
Dear Guest, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. This is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. We appreciate your honest feedback and hope to have another chance to serve you on a future visit.Sincerely,Hotel Management
I was in room 213. They provided a pan and, a pot that looked very dirty/burnt food all on the inside. They did not provide cooking utensils. The oven did not seal all the way so cooking in it was difficult. The room had a weird baby powder smell. No matter what kind of air fresheners I used the smell would come back. I feel like it was coming through the air conditioner. The last day found that part of the weird smell was coming from the pull out bed smelling like urine. The hallways had a smells of marijuana and food at al... read more
Business response:
Thank you for your feedback
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 3.3 star rating with 1,357 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.