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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Visit Extended Stay America - Newport News - Yorktown located near NASA, Langley AFB, and Williamsburg. Our extended-stay hotel in Yorktown, Virginia near Virginia Beach features studio, one, and two-bedroom suites with fully-equipped kitchens, spacious living and work areas, and free internet access. Other features of our extended stay Yorktown hotel include on-site laundry facilities and fitness center.Visit Extended Stay America - Newport News - Yorktown located near NASA, Langley AFB, and Williamsburg. Our extended-stay ... read more
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean… overall good stay.
Business response:
Dear Guest, it was a pleasure to read your fantastic review of the [hotel name. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. We hope to be your hotel of choice whenever you visit the city. Sincerely, Hotel Management
The common area rug has got to go. Replace it with faux wood floors. The dumpster area was disgusting. If you want to invite critters let this continue. Other than that area in and around facility was acceptable.
Business response:
Thank you for your feedback
Business response:
Thank you
Costumer service the best the front desk lady really nice I didn’t ask her name but she’s the best. Rooms were really clean and spacious.. I definitely will stay again..
Business response:
Thank you so much for your encouraging feedback
Rooms had a little stale smell too them other then that was ok. Staff was overwhelmingly friendly and helpful.
Business response:
Dear Bryan, thank you for taking the time to review your stay. It is good to know you had a pleasant stay and liked the services of our staff. We have noted your housekeeping concerns and will be sure to communicate your feedback with our associates. We hope to welcome you back again soon. Sincerely, Hotel Management
The kitchen was not stocked. I asked when checking in if it was and the front desk did not know. They told me to check the dishwasher if the cabinets were empty because sometimes housekeeping doesnt put them away. To my dismay, there was nothing. I called the front desk andnwas told to give a list of what i need and they would gather it for me to come back down and retrieve. When i did, they were in a plastic bin i was told to go empty and return promptly. It was very inconvenient to have to then walk the length of the prope... read more
Business response:
Dear HELEN, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 4.3 star rating with 826 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.