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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for families We were able to rest, had two baths, perfect for our family of 6.
Business response:
Thank you for your response. We will share this with our staff. We hope to see you return very soon!
The staff was absolutely AMAZING! Thank You! Absolutely loved that the room had a mini kitchen, full size fridge, small stove and oven. An overall A for this hotel.
Business response:
Thank you for your kind comments. We will share this with our staff. We look forward to seeing you return very soon.
Great hotel The Yorktown Extended Stay is probably the nicest one in the area. When compared to the last one I stayed at, the difference is night and day. Even when compared to other hotels I've been to, the service at this location is difficult to beat. I also like that the laundry facilities accept digital payment and cards. One downside though is the situation with the remote. The only buttons that work are volume and channel up/down and the power button. The Netflix button doesn't work nor does the guide button so I just... read more
Business response:
Thank you for your kind words and response. We will share your comments with our staff and hope to see you return very soon!
We had a lot of problems with door key cards. Had to have them rekeyed every time we went out.
Business response:
Thank you for your review. We are sorry for the issue you had with the key card and regret the inconvenience caused. We are reviewing this with the appropriate team to see what went wrong so we can avoid this in the future. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Confortable
Business response:
Thank you for your comments. We will share this with our staff. We look forward to seeing you again real soon!
The bedding was poor and not enough pillows
Business response:
Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to resolve them to your expectations. We appreciate your business and sincerely apologize that we did not provide you with a good night's sleep. Thank you for bringing this to our attention. We hope you will give us another chance t... read more
Business response:
Thank you for your response. We have shared your comments with our staff. We look forward to seeing you soon!
Business response:
Thankyou for your comments and we have shared them with our staff. We hope to see you return soon!
I loved the room itself, but there were absolutely no signs of humanity on the inside. I didn’t even have toilet paper in my room when I checked in, and when I asked for some there was no one to help me.
Business response:
Thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry for the lack of in-room amenities you experienced. Your feedback will be discussed with our front desk team to ensure this is never repeated. On behalf of everyone here, we look forward to welcoming you back soon for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 3.4 star rating with 1,272 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.