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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for your feedback.
Booked a studio with a kitchen, oven didn’t close all the way, but we got by. The rooms we dated and even though everything was clean, there wasn’t a fresh smell. The staff was super nice. The area is nice, plenty of nearby food.
Business response:
Thank you for your feedback. We will share this with our team as a learning tool.
There were absolutely no supplies in the suite: no cooking items and very few hygiene products. We would have had to ask for anything we needed, and there was only one staff member. Not at all as advertised.
Business response:
Ross, thank you for staying at our hotel. Please accept our apologies for not living up to your expectations. To ensure the cleanliness of your in-room amenities it is kept at the front desk and is always available upon request to everyone. We appreciate your patience and hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
It was fine. The stay was good. The breakfast is not great (bad coffee and prepackaged muffins), and they tried to charge me $50 more than what Hotels.com quoted me.
Business response:
Thank you for your feedback
Very Clean and looked like new. Stayed one night due to Granddaughters birthday and not enough spare bedrooms at the house. Will definitely be back and would absolutely recommend!
Business response:
Thank you so much for your feedback. We appreciate the positive. comments
Business response:
Thank you for your feedback.
Room was clean. Staff was friendly had to ask for more towels because they give the bare minimum but they gave them to us immediately. We will definately stay again !!
Business response:
Thank you kindly for your feedback in our efforts to improve
Would stay again Room was clean with normal wear and tear. Hotel is in a great location and great for a weekend stay!
Business response:
Thank you for your feedback. We appreciate it.
Stay at your own risk When we checked in everything seemed fine. Typical lower cost suite. However once checked in I didn’t notice that there was no in room coffee, dish soap or dishwasher pods. When I spoke to the front desk I was told that they were not supplied. This basically rendered the very sparse utensils and plates unusable. When I went down for the breakfast I found nutrigrain bars and Otis Spunkmeyer muffins, again no coffee. Hardly enough to qualify it as a continental breakfast, more like light refreshments on t... read more
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 3.3 star rating with 1,357 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.