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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Visit Extended Stay America - Newport News - Yorktown located near NASA, Langley AFB, and Williamsburg. Our extended-stay hotel in Yorktown, Virginia near Virginia Beach features studio, one, and two-bedroom suites with fully-equipped kitchens, spacious living and work areas, and free internet access. Other features of our extended stay Yorktown hotel include on-site laundry facilities and fitness center.Visit Extended Stay America - Newport News - Yorktown located near NASA, Langley AFB, and Williamsburg. Our extended-stay ... read more
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your feedback. This will be shared with our team to improve
Meh Overall, the property is nice & close to many places to eat & shop. Parking wasn't too bad. Despite the odd smell in the hall & elevator, my room didn't smell weird. The king room is just enough for one or two people comfortably. The AC worked ok. All functions on the TV/ remote didn't not work. Not a big deal but not having a channel guide on the tv or a paper to indicate channels was so very annoying. The fridge/freezer functioned great. Didn't use the dishes as they were left dirty in the dishwasher & reception couldn... read more
Business response:
Tessa, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had an overall pleasant stay with us. However, we regret not meeting all of your expectations and are sorry for the cleanliness issue you encountered. Your feedback will be shared with our housekeeping team to prevent such problems going forward. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Temp housing We sold our home and are currently staying here for a month until we can move into our new home. The location is great and we are so thankful that it is pet friendly. The space is perfect for what we needed to get us through our need for temporary housing.
Business response:
Thank you for your feedback. Your experience and comments will be shared with the staff in the effort to improve. We appreciate the positive feedback.
Business response:
Thank you kindly for your feedback!
This property has seen better days and is in serious need of a deep clean. It’s probably been weeks since the elevator floors have been swept/mopped and the hallways vacuumed. The snack bar in the lobby was empty
Business response:
Thank you for your feedback. Your experience and comments will be shared with the staff in the effort to improve.
Great hotel to stay at for business I checked in very late and was greeted very kindly by the staff on duty. I recommend this location.
Business response:
Thank you for your kind response. We will share this with ou r staff.
Nice staff The staff was very friendly and helpful we had issues with Ac and front desk came up to help us. There was a bad smell coming from garbage disposal that had the room smelling.. Room came with one roll of tissue no paper towel no dish liquid the light over stove did not work.. Beds were comfy needed more pillows... Located around shopping and restaurants would stay again if in the area.
Business response:
Thank you for your comments. We will share them with our staff to improve. We look forward to hosting you in the future.
The staff at the the hotel were all so nice. I stopped at the front desk a few times and each time the person on duty was wonderful. The issue i had was with the cleanliness. I went to pull out the couch sofa and there was loose dirt/debris (which concerned me) on the mattress cover as well as gross yellow staining on the cover. The person at the desk did give me a bed cover, clean sheets and the blanket. She did not have a couch mattress cover on hand bc the cleaning staff had left for the day. We arrived in the evening. Sh... read more
Business response:
Thank you for sharing your comments. We will share these with our staff to improve our product. We hope that you will decide to return soon. Sincerely, Matt
Business response:
Thankyou for your comments. We will share them with our staff. Please plan to visit us again very soon.
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 4.3 star rating with 826 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.