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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Visit Extended Stay America - Newport News - Yorktown located near NASA, Langley AFB, and Williamsburg. Our extended-stay hotel in Yorktown, Virginia near Virginia Beach features studio, one, and two-bedroom suites with fully-equipped kitchens, spacious living and work areas, and free internet access. Other features of our extended stay Yorktown hotel include on-site laundry facilities and fitness center.Visit Extended Stay America - Newport News - Yorktown located near NASA, Langley AFB, and Williamsburg. Our extended-stay ... read more
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your response. We have shared your comments with our staff. We look forward to seeing you soon!
Business response:
Thankyou for your comments and we have shared them with our staff. We hope to see you return soon!
I loved the room itself, but there were absolutely no signs of humanity on the inside. I didn’t even have toilet paper in my room when I checked in, and when I asked for some there was no one to help me.
Business response:
Thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we are sorry for the lack of in-room amenities you experienced. Your feedback will be discussed with our front desk team to ensure this is never repeated. On behalf of everyone here, we look forward to welcoming you back soon for a better experience. Sincerely, Hotel Management
Nice place Nice room. My only concern was no dish soap in the room to wash dishes. Concerned people my have just rinsed and put away.
Business response:
Thank you so much for your feedback. We value your opinion and will share this with the staff.
The staff was very friendly and helpful. The grounds were neat and clean. Construction was going on but that shows positive signs so I wasn't bothered. I didn't expect the room to feel so worn and dated. It was very clean upon arrival but the walls were beat up/dirty and the fabrics of the furniture torn. This is not the staff's fault but the company to not provide updates. I also understand this type of property is "lived in" vs. a standard hotel room so maybe my expectations were too high.
Business response:
Hello previous guest, We are excited that you enjoyed your stay. We strive to make you feel at home and welcome all of the feedback. We are working on several projects and can't wait for all of them to be completed! We will have a great product and hope to meet your future lodging needs!
Beware The stay was ok. The hotel wasnt bad and suited our needs. Howevee they charged me twice and acted like they didnt know why, said they would refund and processed the charge anyway. I am cery upset.
Business response:
Thank you for staying at our hotel. We apologize that you were overcharged for your stay. We assure you that this was not deliberate, and we apologize for the inconvenience this caused you. We are investigating our records and we ensure your concerts will address immediately. We hope to see you again soon. Sincerely, Hotel Management
Extended Stay America Hallway had a very bad smell and carpets were very dirty. Refrigerator and oven did not work. Room had dust everywhere and lots of sunflower seeds all over the carpet throughout the room, even after room service came to clean the room, they did not do a very good job. Even though I made a reservation and paid Hotels.com, my credit card was charged at checkout. Good location with lots of shops and supermarkets close by.
Business response:
Thank you for choosing our hotel for your recent visit and for your comments. Without comments such as yours we cannot improve. We apologize for the inconveniences that you experienced during your recent visit. This is not our normal standard of cleanliness and service and we will make sure the issues are addressed and corrected. Please feel confident in choosing our hotel once again for your future visit. Thank you very much!
Great quiet hotel right off of the golf course great location off the Main Street and in good proximity to the highway
Business response:
Thank you for your feedback. We value you as a customer and want to make sure that you have a good experience, staying with us. We hope to see you again!
Nice place for a family stay Enjoyed our one night stay with my wife and kids. We had a two-bedroom suite, which worked great (doors between the rooms!). No breakfast, due to covid, and the kitchenware was missing a few things, but no big deal.
Business response:
Thank you for taking the time to give us your feedback. We appreciate all of it. As we do not offer some items anymore, we welcome the information. We hope to see you again soon!
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 4.3 star rating with 794 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.