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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Visit Extended Stay America - Newport News - Yorktown located near NASA, Langley AFB, and Williamsburg. Our extended-stay hotel in Yorktown, Virginia near Virginia Beach features studio, one, and two-bedroom suites with fully-equipped kitchens, spacious living and work areas, and free internet access. Other features of our extended stay Yorktown hotel include on-site laundry facilities and fitness center.Visit Extended Stay America - Newport News - Yorktown located near NASA, Langley AFB, and Williamsburg. Our extended-stay ... read more
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place
Business response:
Dear Robert, Thank you for sharing your feedback! We're glad you found Extended Stay America to be a good place, and we hope to welcome you back for another enjoyable stay.Sincerely,Hotel Management
It is in a nice quite area
The hotel had the smell of pee in the room that did not go away. The let out couch bed was a covered in cums. And the room was just ran down not well maintained.
Business response:
Dear Julius, Thank you for your feedback. We are deeply sorry about the issues you encountered during your stay. The conditions you described are unacceptable and do not reflect the standards we aim to uphold. Your comments regarding cleanliness and maintenance have been noted, and we will address these concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope you will consider allowing us another opportunity to provide a better experience in the future.Sincerely,Hotel ... read more
Check in was in a whole other building. The hallway to my room was musty. My room was clean but smelled funny. My eyes were itching continuously so something in the room I was allergic to. The Desk staff was the best part about the experience. Need a heavy renovation!
Business response:
Dear Tamyko, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
They said there was breakfast included and there was not. When we ask for compensation a we could get breakfast elsewhere, they refused.
Business response:
Dear Melissa, Thank you for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We always strive to be transparent, so we apologize for any miscommunication and frustration this may have caused. Thank you for bringing this to our attention. We are committed to enhancing our guest experience. We hope you will give us another try so we can provide you with a more satisfying experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 4.3 star rating with 794 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.