This profile has been claimed by the business owner or representative.
Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall, the property was great. We had an issue & management resolved it immediately. I wish they had a pool, but we enjoyed the patio, grills & stove in our room. We saved money by cooking everyday.
Business response:
DearTaquita, Thank you for your thoughtful feedback. We’re pleased to know you enjoyed the overall experience and appreciated the quick response from management. It’s great that the patio, grills, and in-room stove made your stay more comfortable and economical. We look forward to welcoming you back for another enjoyable visit to Extended Stay America soon. Sincerely, Hotel Management
The stay was amazing, I wouldn’t mind staying there my next visit or recommending a family member. It’s was everything they said it was, and we appreciate that.
The stay was very convenient and comfortable. The front desk was very pleasurable and welcoming. Daily breakfast was a great amenity.
Business response:
Dear Guest, Thank you for your kind words. We are glad that you had a comfortable and convenient stay and that our front desk team made you feel welcome. It’s wonderful to know that the breakfast enhanced your experience. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Decent stay Decent place The ac and fridge were loud
Business response:
DearGuest, Thank you for your feedback. We’re glad that you had an overall satisfactory stay. We apologize for any discomfort caused by the noise from the air conditioner and fridge. We will address this issue with the appropriate team members. Your input is valuable in helping us identify areas for improvement to make future stays more comfortable, and we hope for the opportunity to provide a better experience in the future. Sincerely, Hotel Management
Great
Good Stay
No hair dryer in room. Breakfast was skimpy. A hotel that strives to be just OK and suceeds
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad to learn that our accommodations served most of your needs. However, we apologize for any inconvenience you experienced with the hair dryer and regret that our complimentary grab-and-go breakfast was not to your liking. When we receive such comments, they are always shared with our brand leaders as we seek ways to enhance the guest experience. Your input is valuable, and we hope to offer a more fulfilling experience should you decide to stay with us again in the fut... read more
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 3.3 star rating with 1,357 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.