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Extended Stay America - Newport News - Yorktown
- Hotels
- Yorktown, VA
About this business
Location details
200 Cybernetics Way, Yorktown, VA, 23693, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your response. We will share this with our staff. We hope that you return soon.
Dirty dirty. Hair, smells, dirty floors, dirty dishes. Thankfully the sheets were clean. Leaking sink, door that was acting up, and moldy dressers.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Business response:
Thank you for your response. We apologize about your inconvenience and have shared your comments with our staff to improve. We hope to see you again soon!
Business response:
Have a Great Day!
Disgusting room Toenail clippings, pee on the floor and blood stains in the bathroom, dirty towels and crusty linens on the bed, 100% will never stay at a Marriott ever again. Disgusting.
Moldy room dirty and smelly When I arrived there were people in the pool that were not staying there. Friends and family of employees. The room was moldy and smelled really bad. The customer service was awful and the room was dated. I expected more from a Marriott. I did move to a residence inn and it was much better.
I wouldn't return with my family again. The room was decent, even though we had to wait for almost a hour for the room to be cleaned. Even though we asked for a early check in during booking. We also noticed quite a few people that seemed to be hanging around that looked like unsavory people. I wouldn't suggest this hotel to a family.
Room and kitchen very small 4 out of 5 Not. Room very small. Couch very old. Bed was OK. It was clean though.
Frequently asked questions about Extended Stay America - Newport News - Yorktown
How is Extended Stay America - Newport News - Yorktown rated?
Extended Stay America - Newport News - Yorktown has a 3.3 star rating with 1,357 reviews.
When is Extended Stay America - Newport News - Yorktown open?
Extended Stay America - Newport News - Yorktown is open now. It will close tomorrow at 12:00 a.m.