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Extended Stay America - North Chesterfield - Arboretum

3.6
  • Hotels
  • Richmond, VA

About this business

HospitalityHotels

Location details

241 Arboretum Pl., Richmond, VA, 23236, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,940 reviews
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jamara's profile image
jamara 
6 days ago

clean room 

Jennifer's profile image
Jennifer 
6 days ago

spacious 

Jose's profile image
Jose 
6 days ago

Spacious room 

Business response:

Dear Guest, We’re glad you enjoyed the spaciousness of your room! Providing comfortable and roomy accommodations is important to us, and your feedback is truly appreciated. We look forward to welcoming you back to Extended Stay America for another enjoyable stay soon. Sincerely, Hotel Management 

Johnathan's profile image
Johnathan 
a week ago

hotel was clean and safe 

Nicholas's profile image
Nicholas 
a week ago

Room was non-smoking room but smelled like smoke 

Business response:

Dear Guest, Thank you for your feedback. Your comments have been shared with our housekeeping team to ensure proper attention is given to maintaining a fresh and pleasant environment. We appreciate you bringing this to our attention and hope you’ll consider staying with us again, allowing us the opportunity to provide a more comfortable and enjoyable experience. Sincerely, Hotel Management 

Linda's profile image
Linda 
a week ago

Room was acceptable..clean, good bed and linens. Needs updating. ie bathroom, sink area and tub show signs of wear. Kitchen OK, utensils , glasses available at front desk. No hairdryer or ice available. Grab and go breakfast includes coffee, tea, and 2 items such as NutrtiGrain bar , muffin, or oatmeal pocket. No smoking facility but slight unidentifiable smell in hallways and lobby. 

Business response:

Dear Guest, We’re glad you enjoyed a comfortable stay and found your room well-kept with a good bed and linens. It’s great to hear that some of the amenities and services, like the kitchen items and grab-and-go breakfast, were helpful during your visit. Your feedback is valuable in guiding updates and enhancements to guest areas, ensuring future stays feel even more refreshed and convenient. We look forward to welcoming you back and providing an even more comfortable and enjoyable experience tailored to your needs. Sincerely... read more

Jared's profile image
Jared 
a week ago

Spacious room 

Business response:

Dear Guest, A spacious room can make a stay much more enjoyable. We’re glad the layout provided plenty of space for you to relax and settle in comfortably. At Extended Stay America, we aim to offer accommodations that feel convenient and practical for both short visits and longer stays. We appreciate you sharing your feedback and hope to welcome you back again soon for another pleasant experience. Sincerely, Hotel Management 

Jackson's profile image
Jackson 
a week ago

clean room 

Shakira's profile image
Shakira 
a week ago

excellent job 

Business response:

Dear Guest, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum

How is Extended Stay America - North Chesterfield - Arboretum rated?

Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,940 reviews. 

When is Extended Stay America - North Chesterfield - Arboretum open?

Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.