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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoyed my stay
clean and safe
I have stayed in many extended stay hotel's but this one if the far clean hotel.
clean room
Great service
Business response:
Dear Ariana, Thank you for taking the time to share this excellent review for Extended Stay America! We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that the service from our hotel staff went beyond your expectations. Your compliments will be shared joyfully. We hope you will stay with us again soon when you are in the area. Sincerely, Hotel Management
Room could use a little deeper clean periodically (floors were dirty, lots of debris under bed, mold on bathroom ceiling, inside cabinets, etc). Just a little run down. Door keys worked sometimes on the first try, sometimes on the 25th. Staff was very friendly. We were only there for 2 nights for a tournament.
Business response:
Dear David, Thank you for sharing your experience. We sincerely apologize for the cleanliness and maintenance concerns you encountered, as well as the frustration with the door keys. While we are pleased to hear our team made a positive impression, we recognize the importance of a well-kept and fully functional environment. Your feedback has been shared with our staff to address these areas promptly. We are committed to improving our accommodations and guest satisfaction, and we appreciate you bringing these matters to our a... read more
Never again will we stay in a extended stay hotel
Business response:
Dear Linda, Thank you for sharing your feedback. We appreciate your comments and regret that your experience did not meet expectations. Please accept our sincere apologies for any discomfort or inconvenience you may have experienced during your visit. Guest satisfaction is important to us, and we are continually working to enhance the quality of our accommodations and service. We hope you will consider giving us another opportunity in the future to provide a more pleasant and welcoming stay. Sincerely, Hotel Management
clean room and has a kitchen in it
Business response:
Dear Zack, We are delighted to hear that you had a great stay! It is wonderful that the setup worked well for you—having that added convenience can enhance a visit. At Extended Stay America, we are committed to making each guest feel at home, and it is rewarding to know that we have delivered on that commitment. Thank you for your kind feedback, and we look forward to welcoming you back again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.6 star rating with 1,710 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.