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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
clean room
spacious
Spacious room
Business response:
Dear Guest, We’re glad you enjoyed the spaciousness of your room! Providing comfortable and roomy accommodations is important to us, and your feedback is truly appreciated. We look forward to welcoming you back to Extended Stay America for another enjoyable stay soon. Sincerely, Hotel Management
hotel was clean and safe
Room was non-smoking room but smelled like smoke
Business response:
Dear Guest, Thank you for your feedback. Your comments have been shared with our housekeeping team to ensure proper attention is given to maintaining a fresh and pleasant environment. We appreciate you bringing this to our attention and hope you’ll consider staying with us again, allowing us the opportunity to provide a more comfortable and enjoyable experience. Sincerely, Hotel Management
Room was acceptable..clean, good bed and linens. Needs updating. ie bathroom, sink area and tub show signs of wear. Kitchen OK, utensils , glasses available at front desk. No hairdryer or ice available. Grab and go breakfast includes coffee, tea, and 2 items such as NutrtiGrain bar , muffin, or oatmeal pocket. No smoking facility but slight unidentifiable smell in hallways and lobby.
Business response:
Dear Guest, We’re glad you enjoyed a comfortable stay and found your room well-kept with a good bed and linens. It’s great to hear that some of the amenities and services, like the kitchen items and grab-and-go breakfast, were helpful during your visit. Your feedback is valuable in guiding updates and enhancements to guest areas, ensuring future stays feel even more refreshed and convenient. We look forward to welcoming you back and providing an even more comfortable and enjoyable experience tailored to your needs. Sincerely... read more
Spacious room
Business response:
Dear Guest, A spacious room can make a stay much more enjoyable. We’re glad the layout provided plenty of space for you to relax and settle in comfortably. At Extended Stay America, we aim to offer accommodations that feel convenient and practical for both short visits and longer stays. We appreciate you sharing your feedback and hope to welcome you back again soon for another pleasant experience. Sincerely, Hotel Management
clean room
excellent job
Business response:
Dear Guest, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,940 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.