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Extended Stay America - North Chesterfield - Arboretum

4.6
  • Hotels
  • Richmond, VA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

241 Arboretum Pl., Richmond, VA, 23236, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.61,710 reviews
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lydia's profile image
a day ago

I enjoyed my stay 

zarar's profile image
a day ago

clean and safe 

Victoria's profile image
Victoria 
3 days ago

I have stayed in many extended stay hotel's but this one if the far clean hotel. 

olivia's profile image
olivia 
3 days ago

clean room 

Daniel's profile image
Daniel 
3 days ago
Ariana's profile image
Ariana 
3 days ago

Great service 

Business response:

Dear Ariana, Thank you for taking the time to share this excellent review for Extended Stay America! We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that the service from our hotel staff went beyond your expectations. Your compliments will be shared joyfully. We hope you will stay with us again soon when you are in the area. Sincerely, Hotel Management 

David's profile image
5 days ago

Room could use a little deeper clean periodically (floors were dirty, lots of debris under bed, mold on bathroom ceiling, inside cabinets, etc). Just a little run down. Door keys worked sometimes on the first try, sometimes on the 25th. Staff was very friendly. We were only there for 2 nights for a tournament. 

Business response:

Dear David, Thank you for sharing your experience. We sincerely apologize for the cleanliness and maintenance concerns you encountered, as well as the frustration with the door keys. While we are pleased to hear our team made a positive impression, we recognize the importance of a well-kept and fully functional environment. Your feedback has been shared with our staff to address these areas promptly. We are committed to improving our accommodations and guest satisfaction, and we appreciate you bringing these matters to our a... read more

Linda's profile image
5 days ago

Never again will we stay in a extended stay hotel 

Business response:

Dear Linda, Thank you for sharing your feedback. We appreciate your comments and regret that your experience did not meet expectations. Please accept our sincere apologies for any discomfort or inconvenience you may have experienced during your visit. Guest satisfaction is important to us, and we are continually working to enhance the quality of our accommodations and service. We hope you will consider giving us another opportunity in the future to provide a more pleasant and welcoming stay. Sincerely, Hotel Management 

zack's profile image
6 days ago

clean room and has a kitchen in it 

Business response:

Dear Zack, We are delighted to hear that you had a great stay! It is wonderful that the setup worked well for you—having that added convenience can enhance a visit. At Extended Stay America, we are committed to making each guest feel at home, and it is rewarding to know that we have delivered on that commitment. Thank you for your kind feedback, and we look forward to welcoming you back again soon! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum

How is Extended Stay America - North Chesterfield - Arboretum rated?

Extended Stay America - North Chesterfield - Arboretum has a 4.6 star rating with 1,710 reviews. 

When is Extended Stay America - North Chesterfield - Arboretum open?

Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.